Breastfeeding Peer Counselor - Lancaster, United States - Antelope Valley Medical Center

Antelope Valley Medical Center
Antelope Valley Medical Center
Verified Company
Lancaster, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Objective:


The Breastfeeding Peer Counselor (BPC) is a paraprofessional staff person who provides breastfeeding education and support for WIC participants following California WIC Program policies and Breastfeeding Peer Counselor guidelines.

The BPC is responsible for evaluating breastfeeding problems under the direction of the Local Agency Peer Counselor Coordinator.


Duties and Responsibilities:


Breastfeeding education and support

  • Attends the USDA breastfeeding peer counselor training to become a peer counselor.
  • Counsel pregnant and breastfeeding mothers in person, by telephone and other communication platforms.
  • Counsel pregnant, breastfeeding, and postpartum women in assigned WIC clinic(s).
  • Receives a caseload of WIC participants and makes routine periodic contacts with all assigned participants.
  • Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers and getting a good start with breastfeeding. The Peer Counselor also helps mothers prevent and handle common breastfeeding concerns.
  • Respects each participant by keeping information strictly confidential.
  • Keeps accurate records of all contacts made with WIC participants.
  • Refers mothers, according to clinicestablished protocols, to the:
  • WIC nutritionist or breastfeeding coordinator.
  • IBCLC
  • The mother's physician or nurse.
  • Public health programs in the community.
  • Attends and assists with prenatal classes and breastfeeding support groups.
  • Attends Local Agency staff meetings and breastfeeding conferences/workshops as appropriate.
  • May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned.
  • Meets monthly with the Peer Counselor Coordinator.
  • Completes duties as assigned by the Director and Peer Counselor Coordinator to meet the needs of the WIC Program.

Documentation

  • Enters appropriate documentation into the Peer Counselor Database and WIC WISE

Non-Essential Duties:


  • Maintain supply cupboard at AV Medical Center for Peer Counselor program moms

Knowledge, Skills and Abilities:


Knowledge

  • Knowledge of the WIC Program
  • Excellent knowledge of WIC Program breasfeeding principles
  • Knowledge of breastfeeding issues and how to refer for assistance
  • Excellent command of the English Language

Skills

  • Perform duties in a timely manner
  • Excellent customer service skills
  • Good oral and written communication skills
  • Good interpersonal skills and customer focus

Abilities

  • Ability to maintain composure under stressful situations
  • Ability to empathize with participants of the WIC Program
  • Ability to multitask
  • Ability to operate a motor vehicle
  • Ability to have reliable transportation
  • Ability to speak in public

Core Competencies:
All AVH employees will effectively demonstrate these behaviors:

  • Accountability
  • Action Oriented
  • Customer Focused
  • Compassion
  • Effective Communication
  • Teamwork
  • Ethics & Values
  • Integrity & Trust

AVMC Values:
All AVMC employees will effectively demonstrate these values:

  • Patients Come First
  • We listen actively and communicate with our patients and families, placing safety as a top priority.
  • Accountability
& Ownership - We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.

  • Teamwork
  • We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.


  • Integrity & Honesty

  • We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.


  • Excellence

  • We take pride in our work, are goaloriented, and on a neverending quest for top tier quality.


  • Initiative & Innovation

  • Our cando attitudes, creativity, and resourcefulness empower us to improve the patient's experience, solve our own problems, make timely decisions, and look for opportunities to add value.


  • Tenderness & Compassion

  • We have genuine empathy, show kindness, and encourage and advocate for each other.

Education and Experience:


Education

  • High School Diploma

Experience

  • Has breastfed a child for at least 6 months

Required Licensure and/or Certifications:


  • California drivers' license and current car insurance

AVMC Conduct/Compliance Expectations:


  • Ability to adhere with AVMC Absenteeism and Tardiness Policy
  • Ability to adhere with AVMC Leaves of Absence Policy
  • Ability to adhere with AVMC Paid Time Off (PTO) Policy
  • Ability to adhere with AVMC Recording of Hours Worked Policy
  • Ability to adhere to the department dress code
  • Ability to organize work and establish priorities
  • Ability to expand on own initiative in performance of duties
  • Skill and ability to follow the telephone etiquette/standards
  • Conforms to AVMC Standards of Excellence
  • Ability to function effectively under pressure and meet time parameters
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