- Be a
- Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrating knowledge of Point of Sale systems, phone, and in-person selling techniques.
- Be a
- Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead; tracking and monitoring returns and special orders; operating cash registers; processing transactions; working hands-on in the physical area; maintaining accurate inventory, audit, safety, and compliance standards; reporting TBC complaints, safety hazards, and problems with products, services, and work areas; completing paperwork, logs, and other required documentation; ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures;; identifying member needs; assists members with purchasing decisions; and resolves issues and concerns.
- Be a
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
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Experienced Service Advisor
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Automotive Service Manager
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Tire & Battery Technician - Automotive - Wesley Chapel, United States - Wal-Mart
Description
Position Summary...
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less.
What you'll do...
Team Member:
Collaborates with team members to fulfil sales and service requests; educating other associates on tools, tasks, resources and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service.
Talent Ambassador:
Being a brand advocate by valuing the member's experience in the TBC area and modeling high quality service and products; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training team members.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum QualificationsValid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Primary Location...
27727 STATE ROAD 56, WESLEY CHAPEL, FL , United States of America