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    Automotive Technician - Pembroke Pines, Florida, United States - Vera Cadillac Buick GMC

    Vera Cadillac Buick GMC
    Vera Cadillac Buick GMC Pembroke Pines, Florida, United States

    1 week ago

    Default job background
    Permanent Retail
    Description
    Responsibilities

    Are you tired of working weekends?

    Are you tired of a 2 to 1 ratio of warranty work to customer pay work?

    If so, Vera Cadillac Buick GMC has an opportunity for you.

    Position Overview


    The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Vera Cadillac Buick GMC as a care-giver for their vehicle safety and reliability.

    Who Would I Interact With?


    This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

    What are the day-to-day responsibilities?


    Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.

    Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.

    Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.

    Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.

    Documenting work performed on each vehicle on the repair order.

    Maintaining an inventory of normal Technician's tools not normally inventoried by the Service department as "special tools."

    Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.

    Providing an exceptional customer experience to drive loyalty

    How will I know if I am successful?

    The performance of a Technician is measured by achieving:

    Targeted production

    Targeted sales

    Targeted Customer Satisfaction Index

    What are the opportunities for career growth?

    Our Associates have many choices for career growth and development after success in a Service Technician role


    Opportunities may include:
    Master-Certified Technician

    Technician Team Leader

    Service Advisor

    Service Management

    Requirements

    What are the requirements for this job

    High School diploma or equivalent

    2+ years experience as an automotive technician

    Automotive technical training

    Attention to detail

    Organization and follow-up skills

    Valid in-state driver's license and have and maintain an acceptable, safe driving record

    Benefits

    401K,


    PAID VACATIONS

    PAID HOLIDAYS

    PAID HEALTH INSURANCE

    PAID TRAINING
    5 DAY WORK WEEK
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