Clinic Administrative Services Representative - Lombard, United States - National University of Health Sciences

Description

10:30AM - 7:00PM possible rotating Saturdays 7AM - 2PM
Business hours: 8-hour shifts M-F between 6:45AM and 7:00PM+ and Saturday 7:00 AM-2:00PM
Shifts are defined for each employee, but the ability to switch or cover when needed is a must.

Job Summary

The Clinic Administrative Services Representative is part of a team of employees who are the initial contact for patients and visitors to our Integrated Healthcare Clinic.

Knowledgeable at both registration and check-out, the Rep is responsible for all front desk activities which can include: conveying information regarding the specialties and activities of the Clinic, scheduling appointments, registering patients, or calculating and receiving payments for services.

Responsibilities:

• Greet, direct, and check in all patients and visitors
• Answer incoming calls
• Schedule patient appointments
• Verify insurance benefits and communicate those benefits to patient
• Enter patient registration information into computer system
• Accurately calculate and collect patient payments at check out
• Assist patients with billing inquiries
• Research patient balances
• Provide financial and administrative process support to Interns and Clinicians
• Effectively communicate information regarding Clinic services
• Maintain thorough knowledge of clinic policy and procedures
• Maintain thorough knowledge of billing and collection procedures
• Treat all medical records in a secure, confidential manner with the understanding of privacy policy and HIPAA law
• Upload documentation into EHR patient charts
• Crosstrain with Clinic Supply Dept

including:

• Fulfilling records requests
• Checking out equipment to Interns
• Operation of POS System
• Ordering lab and treatment supplies
• Other duties as assigned

Qualifications:


Required

• High School Diploma
• Strong communication and organizational skills
• Must have a positive attitude and take initiative
• Ability to quickly learn new computer systems and office processes**
  Preferred
• College coursework in healthcare
• Clinic office experience
• EHR system experience

***
How to Apply

Fax:
Attn: HR

NUHS is an Equal Opportunity Employer