Senior Account Manager - Bowie

Only for registered members Bowie, United States

2 weeks ago

Default job background
Full time $71,442 - $89,000 (USD)

Job summary

The Senior Account Manager role is part of the Customer Experience and Engagement team which is focused on ensuring customer satisfaction and that solutions provide value to Inovalon customers.

Responsibilities

  • Conduct regular reviews of process adoption for Workforce Management Solution using system and product knowledge along with best practices.
  • Establish regular touch-points with assigned customers and deliver effective Quarterly Business Reviews that drive customer engagement, mitigate renewal risk, and create revenue growth opportunities.
  • Foster strong client relationships and the ongoing development of customer references and customer loyalty.

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