- Consistently provide prompt service, manage cash and payments and maintain customer satisfaction.
- Develop a strong knowledge of the food menu, specials and upsell additional products & sections
- Record drink orders accurately and immediately after receipt into the register system.
- Prepare & serve non-alcoholic and alcoholic drinks according to S2 standards and replenish drinks as needed.
- Verifying the identification and age of customers for alcoholic beverages
- Assess customer needs and preferences to make appropriate beverage and food recommendations & deliver exceptional experience
- Deliver food and beverage orders from bar guests, enter orders in our Toast point-of-sale system.
- Greet guests & build regular bar clientele. Learns and uses frequent bar guests names.
- Maintain clean bar areas including counters, sinks, utensils, shelves and storage areas.
- Prepare the final bill, present a check, accept payment, process credit card charges or make change
- Report all equipment problems, bar maintenance issues & out of stock items to the restaurant manager.
- Act as server on the floor as required
- Adhere to our responsible service of alcohol guidelines.
- Assist the restocking and replenishment of bar inventory and supplies.
- Ensure proper portion control by adhering to the established free pouring technique.
- Other duties as assigned by management.
- 2+ years experience in mixology, bartending & food service in a fast paced restaurant/bar environment
- Valid Illinois Food Handlers & Illinois Basset certification
- Possess basic math skills and the ability to handle money and operate a point-of-sale system (preferably Toast)
- Be able to communicate and understand the predominant language(s) of our guests.
- Have working knowledge of beer, wine, liquor and common drink recipes.
- Be able to work in a standing position for long periods of time (from 4 to 8 hours).
- Effective customer service & problem solving skills
- Flexible schedule; morning and evening availability
- Be a team player
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Description
Job Description
Job DescriptionProvide exceptional drinking & dining experience to customers. Prepare & serve drinks and food while maintaining high quality formal table service to over 100+ customers daily, a clean and sanitary bar area & friendly demeanor to over 100+ customers daily. Accepting payment from customers and balancing cash receipts to record sales.Responsibilities
Qualifications