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Magstatt-le-Bas

    Engineer - Omaha, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Omaha, United States

    2 weeks ago

    Tata Consultancy Services background
    Description

    Role:
    Production Engineering


    • Monitor and analyze application and system logs to identify issues and anomalies.
    • Troubleshoot and resolve incidents related to system performance, application errors, and infrastructure issues.
    • Work closely with cross functional teams to diagnose and resolve complex technical problems.
    • Implement proactive measures to prevent incidents and improve system reliability.
    • Respond to major incidents in a timely manner and communicate effectively with stakeholders to provide updates and coordinate resolution efforts.
    • Document incident details, troubleshooting steps, and resolutions for future reference.
    • Continuously monitor system health and performance metrics to identify potential issues and areas for optimization.
    • Participate in on call rotation to provide 24/7 support for incident management.
    • Proficiency in Unix/Linux operating systems and command line utilities.
    • Experience with troubleshooting application and system logs using tools like grep, awk, and sed.
    • Familiarity with monitoring and alerting tools such as Datadog, SignalFx, and Splunk.
    • Strong understanding of networking concepts, including TCP/IP, DNS, and routing.
    • Familiarity with scripting languages such as Bash, Python, or Perl for automation and task automation.
    • Knowledge of configuration management tools like Puppet, Chef, or Ansible.
    • Strong problem solving and analytical skills, with the ability to quickly diagnose and resolve complex technical issues.
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