- Provide Tier 2 break/fix support for Cisco phone, network systems/connectivity, and server infrastructure issues.
- Maintain conference room equipment and work closely with the business to ensure proper operation during meetings.
- Respond to escalations from the Service Desk team.
- Responsible for maintaining ServiceNow low-moderate priority ticket queue for infrastructure related issues.
- Work with third-party support and service vendors to ensure that the network, phones, and servers are operational, escalating to third-level engineers when appropriate.
- Participate in shared pager rotation, responding to and resolving production-down issues.
- Demonstrate a commitment to acquiring new skillsets and capabilities.
- Perform routine maintenance on Telecom, Conferencing, Network, and Server infrastructure.
- Assist in maintaining appropriate patching and compliance levels as required for hardware and software using tools such as SCCM and WSUS.
- Develop and maintain process documentation.
- Seek out opportunities to automate manual tasks.
- Strong presentation, communication, and facilitation skills (oral and written).
- Experience working with cross-functional business initiatives involving varying levels of the organization, from end users to executive leadership.
- Must be self-motivated with an ability to initiate and follow through on multiple concurrent projects under minimal supervision with high attention to detail.
- 3 years' network and server troubleshooting experience.
- BS in Computer Science or related field, or equivalent experience.
- Basic understanding of infrastructure services such as Active Directory, DNS, DHCP, DFS, Group Policy, and File/Print is required.
- Basic understanding of routing and switching protocols TCP/IP, OSPF, BGP.
- Ability to document and effectively communicate complex technical subject matter.
- Preference for breadth of IT domains, technologies, and roles.
- Ability to document and effectively communicate complex technical subject matter.
- High sense of urgency and flexibility in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Strong prioritization and organization skills.
-
Reliability Engineer
1 week ago
Akkodis Omaha, United StatesThe Reliability Engineer is responsible for evaluating the reliability of assigned site equipment, components, and manufacturing processes by using engineering methodologies and tools. This role will be focused on providing root cause analysis to identify equipment problems, reco ...
-
Electrical Engineer
13 hours ago
Indotronix Avani Group Omaha, United StatesJob Title: Electrical Engineer · Location: Omaha, NE 68124 · Duration: 6+ Months · Rate: $40/hr on w2 · JOB DESCRIPTION · Primary Job Duties and Responsibilities (Essential Job Functions) · Initiate, coordinate, design and implement engineering projects. · Provide engineering an ...
-
Director of Engineering
1 week ago
Sandhills Energy, LLC Omaha, United StatesGet to Know Sandhills Energy · Sandhills Energy powers projects that increase energy independence to benefit municipalities, local communities, and landowners. We are committed to responsible energy innovation and making a positive difference in the renewable energy landscape. We ...
-
Reliability Engineer
6 days ago
MaintenanceRecruiter Omaha, United StatesJob description · Reliability Engineer for a Nationally Recognized Manufacturing Company · Location: Omaha, NE · Annual Salary: $80K-$120K · Shift: 1st (8am-5pm) · Schedule: Monday-Friday · Job Qualifications: · At least 4 years of Engineering experience from a manufacturing back ...
-
Manufacturing Engineer
1 week ago
Akkodis Omaha, United StatesThe ideal candidate possesses both a high level of technical expertise and an innate passion to build. You will play a critical role in creating and refining processes in order to improve manufacturing safety, quality, and productivity. The Safety Engineer position is a cross-fun ...
-
DevOps Engineer
3 weeks ago
Triage Staffing | Healthcare Staffing Omaha, United StatesTriage, an award-winning and top-ranked medical staffing agency experiencing unprecedented growth, is seeking an experienced DevOps Engineer that looking for career growth in a highly skilled team. Headquartered in Omaha, NE, with an additional office in Loveland, OH, Triage is a ...
-
Software Engineer
1 week ago
Leidos Omaha, United States Full timeDescription · Leidos has an immediate opportunity for a Software Engineer to help develop software solutions delivered to our government customers. The successful candidate will work collaboratively with an outstanding software engineering team and will promote many aspects of t ...
-
Senior Structural Engineer
1 week ago
Viterra US Omaha, United StatesWe are seeking a Senior Structural Engineer to lead the structural design and analysis of grain elevators and storage facilities. The successful candidate will be responsible for overseeing all aspects of structural engineering projects, from conceptual design through constructio ...
-
Electrical Design Engineer
1 week ago
Advance Services, Inc. Omaha, United StatesKnowledge of facility electrical design and engineering including planning, preparation of drawings and documents, project management, contract administration, construction support, liaison with local authorities, and as-built documentation. · • Prepare or modify drawings, speci ...
-
Senior Software Engineer
2 weeks ago
Aviture Omaha, United StatesWhat is Aviture? · Aviture provides custom software solutions for clients, acting as a business partner and technical advisor - sharing and contributing to our client's vision. We provide full lifecycle software services from concept, implementation and first delivery on to conti ...
-
Software Development Engineer
1 week ago
TALENT Software Services Omaha, United StatesAre you an experienced Software Development Engineer with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Software Development Engineer to work at their company in Omaha, NE. · Position Summary: As a Software D ...
-
Test Automation Engineer
1 week ago
Akkodis Omaha, United States**** This role is Direct Hire, Full Time and ON SITE in Omaha, NE**** · Are you a Automation Test Engineer looking for a challenge at a great company to grow and develop in? Look no further. This Automation Test Engineer Responsible for designing and implementing automated testi ...
-
Quality Assurance Engineer
2 weeks ago
Aviture Omaha, United StatesAviture is seeking an experienced quality assurance engineer to be part of a cross functional software development team. Aviture provides effective software solutions through an Agile mindset and a high degree of team empowerment. This position provides significant opportunity fo ...
-
Test Automation Engineer
1 week ago
Akkodis Omaha, United StatesAkkodis is seeking a Test Automation Engineer for a full-time (Direct Hire) position, and this is a Hybrid role in Omaha, NE. Ideally looking for applicants with a solid background in C#, Selenium, and Postman. · Salary Range: $120K-$130K per annum. The salary may be negotiable ...
-
Engineering Manager, Project Engineering
2 weeks ago
Conductix-Wampfler GmbH Omaha, United StatesConductix-Wampfler is a progressive and growing international organization that offers challenging and rewarding opportunities in a variety of markets where power and data in motion is required. We are looking to add an Engineering Manager, Project Engineering to the Engineering ...
-
Embedded Electrical Engineering manager
6 days ago
Career Transitions, LLC Omaha, United StatesEmbedded Electrical Engineering Manager · Full Time · Omaha, NE · Compensation DOE: up to $130K · Contact Desmond Nugent for more information. · What you are doing as an Embedded Electrical Engineering Manager: · Oversee the design, development, testing, and deployment of embedde ...
-
Infrastructure Engineer Data Center
6 days ago
Akkodis Omaha, United States****This role is direct hire and not a C2C opportunity**** · ***This role is remote but the candidate must reside in Omaha, NE*** · Infrastructure Engineer · Remote but must be based in Omaha, NE but is a remote position. · Data Services Center is responsible for the design, de ...
-
Mechanical Engineer
19 hours ago
Actalent Omaha, United States: The Product Engineer IV is responsible for the design, development, and enhancement of company products. This role will work closely with cross-functional teams to lead the technical aspects of product development from conception to production. The Product Engineer IV is crucia ...
-
Engineering Manager
2 weeks ago
Accelerate Professional Talent Solutions Omaha, United StatesEngineering Manager, Electrical and Automation · Essential Duties and Responsibilities Include · Assures timely completion of Controls and Automation design tasks in support of Engineering Change Orders (ECOs), with specific attention to revenue-generating requests. · Reviews and ...
-
Mechanical Engineer
2 days ago
ICONMA Omaha, United StatesPrepare designs for pipeline, meter, regulator and relief valve sizing and compression facilities; specify materials to be purchased to implement facility designs; develop project implementation schedules; prepare cost estimates; perform engineering studies involving data analysi ...
IT Engineer - Omaha, United States - Viterra US
Description
Job Summary:
The IT Engineer – Tier 2 acts as the primary point of escalation for infrastructure related issues for the Service Desk team. They will be responsible for assisting in the troubleshooting and maintenance of Cisco Call Manager, conference room equipment, and Network/Server infrastructure. This individual will immediately play a key role in handling second-level support of the Telecom, Conferencing, Network, and Server infrastructure, reaching out to third-level engineers and third-party support vendors as required.
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Essential Job Functions:
Qualifications/Education/Experience/Skills:
Microsoft 365
General networking knowledge centered around the use of Cisco, Palo Alto, Silver
Peak, and Cradlepoint devices
Citrix desktop virtualization and application delivery
Working with remote locations and resources
Server virtualization by means of VMware
On-prem, cloud, and hybrid infrastructures