Fulfillment Supervisor - Mebane, North Carolina, United States

Join the Leader in Trading Card Manufacturing · At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we're on a mission to be the world's leading manufacturer of trading card games and collectibles. Based in North Carolina's vibrant Research T ...

Job description

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we're on a mission to be the world's leading manufacturer of trading card games and collectibles. Based in North Carolina's vibrant Research Triangle Park and Piedmont Triad regions, we're at the heart of innovation in this fast-growing industry.

Since our founding in 2014, our dedicated team has built a world-class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we've nearly tripled in size since 2019 — and we're just getting started.

Come be part of a forward-thinking, high-performing team that's shaping the future of collectible printing. At MPG, your work makes an impact.

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 Summary
The Fulfillment Supervisor is responsible for providing hands-on leadership and daily operational oversight within our Fulfillment department. This role ensures the efficient planning and execution of work activities, accurate shipping and receiving, and the ongoing development of team members. In partnership with department leadership, this position supports quality, cost control, safety, and on-time delivery standards to meet and exceed customer expectations.

Location: Mebane, NC
Schedule: Full-Time | Onsite, 12-hour shifts rotation) | Both day shift and night shifts are available - (4) roles total
Pay & Benefits: Competitive salary + bonus eligibility + full benefits package

What You Will Do

• Lead and support day-to-day fulfillment operations to ensure accurate and timely shipping and receiving

• Execute departmental initiatives and performance metrics to drive efficiency and operational excellence

• Monitor productivity, quality, cost, and delivery standards to meet business objectives

• Coach, mentor, and develop team members to build a high-performing team

• Resolve operational issues using effective problem-solving and decision-making skills

• Manage work schedules, attendance, timekeeping, and administrative processes

• Maintain daily communication regarding fulfillment schedules and operational status

• Enforce safety procedures, OSHA compliance, housekeeping standards, and security protocols

• Partner with Quality Management Systems (QMS) to maintain and improve SOPs and work instructions

What You Will Bring

Education & Experience:

• High School diploma or equivalent required; bachelor's degree in a related field preferred

• Minimum of 5 years of experience in fulfillment, warehousing, distribution, or supply chain operations

• Prior supervisory experience in a warehouse or related environment

• ISO, OSHA, 5S, or continuous improvement training preferred

Skills & Abilities:

• Strong knowledge of fulfillment equipment, warehouse processes, and warehouse management systems

• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and management information systems

• Strong leadership, interpersonal, and conflict resolution skills

• Detail-oriented, customer-focused, and results-driven

• Ability to manage multiple priorities in a fast-paced warehouse environment

• Effective verbal and written communication skills

• Ability to perform basic mathematical calculations

Work Environment & Physical Requirements

• Primarily warehouse/plant floor environment with temperature variations and moderate noise levels

• Frequent standing: ability to sit or stand for extended periods

• Occasional bending, stooping, reaching, pushing, and pulling

• Ability to lift up to 60 pounds occasionally and 25 pounds frequently

• Use of required personal protective equipment (PPE) including safety shoes, high-visibility vest, and other protective gear as needed

How You Will Be Successful

Dedicated to Quality and Safety: Champion safe work practices while maintaining high fulfillment standards.
Building Relationships: Foster teamwork and collaboration across departments.
Integrity and Accountability: Lead by example and uphold operational excellence.
Continuous Improvement Mindset: Seek opportunities to enhance processes and drive efficiency.

Why Join MPG?

Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive pay, career growth, and the opportunity to work with premium brands.

Apply today and be part of the magic behind the cards.

#MillAll

What to Expect

MPG offers a leading-edge compensation package which includes the following:

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday 
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.