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    Field Technician - Spring Valley, United States - Utility Associates, Inc.

    Utility Associates, Inc.
    Utility Associates, Inc. Spring Valley, United States

    4 days ago

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    Description

    Job Description

    Job Description

    Join Our Team as a Field Technician

    Company: Utility, Inc.
    Location: Las Vegas, NV
    Job Type: Full-time
    Salary: Based On Experience

    About Us: Utility is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depend on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Utility Associates Inc., we foster a purpose-driven environment that values ethical practices and teamwork. We prioritize transparency and trust-building, creating a supportive atmosphere for growth and innovation. Our team wholeheartedly embraces diversity, promoting an inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Utility Associates Inc. for a fulfilling experience where positive impact and collaboration shape a brighter future.

    Your Role: The Field Tech completes deployments and assists the field team on installations and networking issues. Supporting departmental timelines, company goals and objectives; a successful candidate is a self-starter and requires little to no supervision. With a strong work ethic and a neat, professional appearance, the ideal Field Technician has an attention to detail, advanced troubleshooting skills, and a clean driving record.

    What You'll Do:

    • Advise customers, PMs, and various stakeholders daily on site status and issues.
    • Work daily with PMs and Regional Field Supervisor on the deployment of small to medium projects with supervision.
    • Work daily with the support team to identify and resolve issues.
    • Install all utility proprietary hardware daily with supervision.
    • Utilize various software programs daily such as:
      • Office 365
      • Google Suite
      • Microsoft Office Products
      • Polaris and other proprietary programs
    • Identify ongoing issues found in the field and escalate as needed
    • Assist the Operations Team as needed in the areas of:
      • Training (Customers and Team Members)
      • Uniforms (As Extra Help is Needed)
      • Production (As Extra Help is Needed)
    • Documentation of daily tasks performed
    • Sharing of ongoing lessons learned
    • 90% Travel as required
    • Perform other related duties and tasks (As Assigned)

    What You Bring:

    • Ability to comprehend technical documentation
    • Ability to think outside the box
    • Understanding of 12-volt systems and low voltage wiring preferred
    • Cat 6 cabling and network wiring
    • Basic knowledge of hand and power tools
    • Must be flexible, adaptive and forward-thinking
    • Must be eager to learn, continually improve
    • Proficiency in:
      • Microsoft Suite
      • Adobe Creative Suite
      • Microsoft 365
      • Polaris (and other proprietary software)
      • Google Suite products
      • Data Analytics
    • Experience in networking, IT and/or vehicle wiring systems
    • Organized, productive and results-driven
    • Independent worker, contributing creatively with minimal/no supervision
    • Exceptional communication skills (Written and Verbal)
    • Experience with networking and in-car audio installations preferred.
    • Adaptive, enjoying challenges, persevering and focusing on getting the job done right the first time.

    Why join us? Utility provides a comprehensive program for our employees' five pillars of well-being and benefits:

    • Emotional Health: Paid Time Off – 3 weeks per calendar year
    • Physical Health: Selection of ten group health plans to fit every family situation – several are fully-paid for employees and dependents. Dental, Vision, Flexible Spending Accounts and Health Savings Accounts are available.
    • Social Health: Community Online Academy on a variety of courses for personal development
    • Professional Health: Tuition Reimbursement for College Courses and Continuing Education Expenses
    • Financial Health: Retirement Savings Plan with 100% match up to 4% with immediate vesting
    • Other Benefits: Voluntary Insurance, Basic Life AD&D, Critical Illness, and Accident Insurance
    • Enjoy a free chef-inspired lunch Monday-Thursday: Treat yourself to a delicious chef-inspired lunch provided by the company from Monday to Thursday, eliminating the need to worry about meal planning and preparation during those days.

    Joining the team: We invite you to join our team. Help us create superior utility products that have a lasting impact on our customers' lives.

    Powered by ExactHire:122204
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