Staff Operations Specialist, - Sacramento County, CA, United States - Franchise Tax Board

Franchise Tax Board
Franchise Tax Board
Verified Company
Sacramento County, CA, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Under the general direction of the Administrator II in the Filing Enforcement Section, the Staff Operations Specialist on the Filing Enforcement (FE) Systems Analysis and Support (SAS) team works to promote filing compliance of taxpayers and the success of the FE program.

The FE Quality Assurance Analyst is responsible for coordinating and performing queries to research and analyze data, looking for trends and opportunities to address California's tax gap, and providing the most productive cases for FE staff to work.

The analyst supports program and systems changes; and interprets existing reports and data models. Identifies trends, assists with decision-making, forecasts risks, and recognizes improvement opportunities. The incumbent helps develop and effectively utilizes available resources and gathers data to perform analysis and report outcomes.

In carrying out these responsibilities, the incumbent will be expected to:

model appropriate behavior for others; strive for continuous improvement in the workplace; work cooperatively with others; communicate clearly, accurately, and promptly; and treat everyone with fairness, honesty, courtesy, and respect.

The incumbent uses initiative, logic, and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, and approaches to business problems.


Position may be extended to up to 24 months or become permanent.

This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework.

Position(s) pending budget approval.

Additional positions may become available (RPA and

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You will find additional information about the job in the
Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • STAFF OPERATIONS SPECIALIST, FRANCHISE TAX BOARD
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC431502
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Position #(s):


XXX
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Working Title:


Filing Enforcement (FE) Quality Assurance Analyst

Classification:


  • STAFF OPERATIONS SPECIALIST, FRANCHISE TAX BOARD
$6, $7,815.00

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# of Positions:


  • Multiple
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Work Location:


  • Sacramento County
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Telework:


  • Hybrid
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Job Type:

  • 12 Month Limited Term Full Time
  • Department Information


Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians.


FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions

Final Filing Date: 5/24/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Franchise Tax Board

  • Attn: Classification & Hiring Unit
  • Eileen Schmitt / FDHT
  • P.
O. Box 550

  • Sacramento, CA

Address for Drop-Off Application Packages
Franchise Tax Board

  • Classification & Hiring Unit
  • Eileen Schmitt / FDHT
-9646 Butterfield Way

  • Sacramento, CA
95827

  • Drop off at Welcome Center in Main Lobby (may be non operational on weekends and holidays)
-07:00 AM - 06:00 PM


Required Application Package Documents
The Staff Operations Specialist is expected to work well independently and be resourceful. Describe a time when you had to complete a data analysis task with mínimal direction.

  • What issues did you encounter?
  • How did you go about effectively completing the task?
  • What strategies did you use to ensure you met your deadline?


Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Business Objects and Tableau experience

  • Experience in data querying, analysis, and validation
  • Ability to perform data analysis for research and reporting needs utilizing programs to query, validate, and organize data to forecast trends and assess potential impacts
  • Ability and experience with research projects or activities, which involves creating and maintaining new data models and visualizations to ensure information needs are met
  • Ability to translate data and recommend da
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