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Student Service - West Lafayette, United States - Purdue Global
Description
Requisition ID: 15205 ** Student Service - Customer Service Rep**
****Job Summary****
**ABOUT THE TENNIS CENTER**
The home of Purdue Mens and Womens Tennis. Schwartz Tennis Center is open to the public, Purdue faculty and staff, as well as Purdue students. The tennis center offers private and group lessons, adult and junior clinics, and more. Customer Service Representative (CSR) are vital to the daily operations of the Tennis Center. Most CSRs will work 10-15 hours per week as determined by their schedule and facility operational hours. Facility hours vary from 7am to midnight.
**MAJOR RESPONSIBILITIES**
Opening and closing the facility
Working closely with the manager on duty
Greet all patrons incoming the facility & direct them to the proper location for the services provided
General knowledge of all programs and services
Additionally, the CSR will promote all lesson and events opportunities at STC
Receive payments for services through the tennis centers booking system
Assist with tournament administration
Annual credit card compliance certifications will be necessary
**QUALIFICATIONS**
Ability to work well within a group setting
Time management
Manual labor which may include lifting and carrying, some walking
Strong oral and interpersonal skills
Excellent customer service skills
Attention to detail
Cash counting ability
Maintain an effective working relationship with co-workers and other athletic department staff
**Note:** The tennis center has free parking and is also across the street from a City Bus stop.
Email with any questions.
****Education****
0 ****Experience****
0 ****FLSA Status****
Non-Exempt
**Nearest Major Market:** Lafayette