Funeral Arranger - Fullerton, United States - Northstar Memorial Group

Mark Lane

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Mark Lane

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Description

Overview:
AccuCare is seeking a Funeral Arranger for Fullerton, California.

The Funeral Arranger is responsible for providing a source of support, guidance, and direction to families before, during and after the loss of a loved one.

This position also manages all phases of the funeral arrangement including the removal of the deceased and assisting families through our process of cremation.


Responsibilities:


  • Coordination of Funeral Services, Directing and Attending Vigils, Graveside Services, and other Funeral Services
  • Carries out funeral arrangements from intake to final disposition on the phone
  • Ensures that all federal, state and local regulations related to the funeral industry are followed
  • Maintains respect for the deceased at all times while on the phone with families
  • Responsible for handling all aspects of the paperwork associated with the Funeral Arrangement for each family.
  • Facilitate the filings of the Death Certificates
  • Maintains the online files, logs, and folders in a clear, concise, and accurate manner
  • Answers the phone using the NSMG principles of ECHO
  • When "On Call" ensures that all forms of communications are used in keeping arrangers, families and transfer services informed of the progress of all the cases
  • Maintain a high level of personal organization as the position requires multitasking within an everchanging environment
  • Minimal preparation of deceased
  • Ability to handle phone calls from our Answering Service "After Hours" on a scheduled basis (additional oncall pay is included in this role)

Requirements and Qualifications:

  • 1+ years of funeral industry experience
  • CA Funeral Director or Arranger License Preferred
  • Professional communication and internet skills
  • Understanding of the services and products available
  • Knowledge of current federal, state, and local regulations related to the funeral industry
  • Base hourly rate starting at $20/hour (plus bonus and incentive opportunities that go into effect after 90 days)
  • We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status._
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