- Requirements gathering from the business users and well as developing system specifications for projects, enhancements, and bug/issues.
- Work directly with various levels of business users (executive, managers, and processing personnel) to document requirements, create visual diagrams, review specifications, obtain approval, support UAT and post-production roll-out.
- Develop business and technical requirement documents as well as technical specifications (Swagger Documentation for API).
- Supporting quality assurance and user acceptance testing.
- Drive solutions via system modifications and/or workflow to implement new processes (automation, regulatory, etc.).
- Deliver UI design, API specification, API payloads and technical support documentation with business rules if any
- Collaborate with internal application owners for API Integration, UAT testing and Production Release
- Document user manuals, demonstrate capabilities to stakeholders and support post-production release
- Work with business to prioritize stories and defects. Also work with developers to ensure specifications are understood, followed, and implemented properly.
- Debugging of defects through analysis of logs and querying databases.
- Tracking issues through JIRA and maintaining regular updates to sprint progress.
- Must have strong business acumen and experience in Commercial insurance with good exposure to Underwriting process life cycle.
- Experience in client facing roles with expert skills in requirements gathering with the ability to draw out requirements using a variety of methods to uncover needs that clients would not be able to articulate on their own.
- Working experience with Agile/Scrum SDLC methodology
- Ability to communicate technically complex IT concepts to business users.
- 5 to 7 years' experience in the SDLC implementing new applications and major enhancements. These include underwriting, financial, statistical reporting or claims systems.
- Ability to work with technical teams (developers, architects, QA, infrastructure), business partners and software vendors to document and implement system modifications on time and within budget.
- Excellent understanding of how technology impacts the business.
- Excellent team player with a proven background of individual contribution.
- Excellent interpersonal, documentation, communication, and presentation skills.
- A minimum of 5 years experience in the insurance industries.
- Demonstrated experience in the implementation of new applications and major system enhancements.
- Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)
- Understanding of XML and/or JSON specifications
- Strong SQL skills to query SQL/NoSQL databases
- Excellent knowledge of the Property & Casualty insurance business and familiarity with a broad spectrum of Insurance applications.
- Proven experience in developing and managing Underwriting applications.
- Thorough understanding of underwriting process included the policy lifecycle, coverages, endorsements, forms, rating, etc.
- Bachelor's degree in computer science, management information systems, or equivalent working experience in information technology.
- Business Analysis certification a plus.
- Insurance specific training or designation a plus.
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Sr. Business Analyst - Whitehouse Station, United States - Chubb
Description
Job DescriptionPosition Summary: The Business Analyst is responsible for gathering requirements, developing workflow & system specifications, and execution of project tasks required to deliver IT solutions supporting applications in Agile. The candidate will be able to liaison between business & tech team, lead & support internal and external consumers throughout the application lifecycle.
Specific Responsibilities Include:
Professional Qualifications
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
