- Facilitate sales and customer service of spare parts and lab supplies to international customers to ensure on-time delivery of accurate orders that are in compliance with all US Export and Foreign Government Import.
- Provide exceptional customer service and problem resolution to order inquiries and various questions or issues.
- Utilize SAP and SED to complete and maintain accurate order and material information obtained from Procurement, vendors and other sources.
- Ensure all required export documents are complete and accurate, as well as, correctly and timely transmitted to appropriate parties.
- Work effectively with customers, vendors, warehouse team and carriers to complete and schedule shipments according to delivery date requirements.
- Non-Standard Picks (all applicable countries).
- Freight.
- Shipment Consolidation/Close/Completion.
- Tentative Pricing.
- Capability and adaptability to assume complete export responsibilities to enable seamless coverage by providing flow-to-the-work and back-up support.
- KTW to KTE Shipments.
- Sales Order Entry (all countries).
- Quoting.
- Claim Resolution.
- 100% daily shipping deadlines.
- Initial customer response within 24 hours.
- One or less customer service related claim/month.
- Must have SAP experience.
- Experience with exporting goods is highly desirable.
- Proficient in Windows, Word, Excel and SharePoint.
- Strong interpersonal and communications skills in both verbal and written format.
- Demonstrated problem solving capabilities.
- Ability to work accurately and independently in fast paced environment while meeting established metrics.
- Previous success as customer service, logistics or procurement operations associates are typically good candidates.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
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Professional - Export Coordinator - Neenah, United States - Genesis10
Description
Genesis10 is currently seeking a Export Coordinator with our client in their Neenah, WI location. This is a 12 month + contract position.Summary:
If you have the described qualifications and are interested in this exciting opportunity, please apply
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis
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