Cove Haven Restaurant Server - Lakeville, United States - Packard Hospitality Management

Description

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Ways to apply:

Principal Responsibilities:

To serve the restaurant guest by providing helpful information on food and beverage selections and present ordered choices in a timely manner and in a pleasant dining atmosphere.

Essential Functions:

• Personally demonstrate a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied.
• Prepares room for dining by preparing table setting.
• Helps guest select food and beverages by presenting bar and restaurant menu selections, such as answering food preparation questions.
• Is responsive to additional guest's dining needs by observe dining process from start to finish with every guest.
• Transmits orders to kitchen team members on a timely manner.
• Serves orders by delivering guest's choices from kitchen and per serving standards.
• Accurately bill guests for all orders, and accept and process payment for all guests served.
• Responsible for accurate recording of all transactions including payment type and tips.
• Clear tables of unneeded items from all tables being served throughout dining process. As soon as the guest has left, wipes table tops and chairs, using damp cloth and replaces soiled table linens and sets tables with silverware and glassware.
• Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
• Respond to requests from guest for assistance and information about hotel services and/or the local area.
• Understands and helps monitor basic safety and security procedures of the hotel.

In addition to these essential functions, the Restaurant Server must be able to constantly walk and stand. Servers are also required to adhere to safety and security procedures that are set forth by the company.


Specific Skills and Abilities:

• Ability to read, write and speak the English language fluently to interact with team members and guests.
• Must be a team player and help where ever need.
• Ability to communicate and interact with both team members and guests.
• Basic knowledge of food & beverage preparations, service standards, guest relations and etiquette
• Knowledge of appropriate table settings, serviceware and menu items. Some wine knowledge may be required.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 35 lbs on a continuous basis and 50 lbs occasionally.
• Ability to operate beverage and toast equipment.
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
• Must have basic knowledge of mathematics in order to correctly process all transactions such as the handling of money, make changes to orders, and accurately bill all guests.

Qualifications:


Education
High School graduate or equivalent preferred.


Experience
Prior restaurant department or food service experience preferred.


Licenses or Certificates
Food Service Sanitation Certificate, CPR Certification, and/or First Aid Training preferred. Alcohol Server Permit (if required).


Grooming
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).


Other
Additional language ability preferred. Must be at least 17 years of age or older.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.