Manager, HR Operations - Westford, United States - Cynosure, LLC

Description

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry.

We are guided by our belief that this is a purpose-driven business, which improves patient's lives and improves practitioner's livelihoods.

• We are passionate about driving a healthy and growing medical aesthetics industry with leadingedge marketing which inspires consumers to engage in medical aesthetics.
• We are the leader in sciencebased technology which elevates the standard of care for consumers.
• We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.
• We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.
• We put our people first and believe personal development drives business development.
• We love our customers and strive give them the leadingedge technology, service, marketing support and clinical education to improve their patient's outcomes and to improve their livelihoods.

At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people's careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together.
As we grow our global team, there is no better time to join us.

As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners.

With the aesthetic industry's most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women's health.

Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful.

Job Summary
Responsible for managing the day-to-day operations as well as strategic projects in the HR Operations and HR Systems disciplines.

This role will lead a team of Coordinators, Analysts, and Specialists across multiple areas, and interact with executive leaders throughout the organization.

The focus of this role is to ensure our global HR processes and programs are meeting the needs of our employees while aligning to organizational objectives.

Essential


Responsibilities:

The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.

• Manage, mentor and lead the HR Operations and HRIS Teams.
• Strong project and process management skills and the ability to effectively execute.
• For more difficult issues, be the point of escalation to provide guidance and expertise. Communicate findings and make recommendations for issue resolution and help guide decisions.
• Manage team's SLAs and priorities, while ensuring workload for each member is optimized.
• Assist HRBPs with organizational structure activities and data requests (i.e. Organizational Charts, Report Generation, etc.).
• Create and update process documents to improve the departments operations and increase efficiency.
• Manage relationship with HR vendors across all HR Ops.
• Manage budget expectation and approvals as it relates to HR Ops.
• May perform administrative duties for the HR Department such as conducting research, updating templates, generating reports, and preparing materials.
• Assists annual projects such as Talent Review, Succession Planning, Performance Review, and others by creating/updating/generating information and templates.
• Recommends, develops, and implements programs to promote employee performance, engagement, satisfaction, and retention.
• Oversee employment law compliance and compliance to regulatory concerns.
• Embody and deliver the "Exceptional Everyday"

Qualifications:

Education

• Bachelor's Degree (BA/BS)

Experience

• 46 years of HR Operations Experience
• 12 years of Managerial Experience
• Experience with Dayforce HRIS preferred
• Bonus points for experience managing an HR function through a merger or acquisition
• Working knowledge of HR Polices, Practices, and procedures

Skills:

• MS office suite (Outlook, Word, PowerPoint, Excel)
• Ability to multitask and prioritize while maintaining a customer focused mindset and positive attitude.
• Selfstarter who is action oriented and possesses a strong sense of urgency. Ability to comfortably work in an intensely deadlineoriented environment.
• Ability to comfortably communicate with varying employee and leadership levels.
• Must be flexible, proactive, highly organized, and able to easily shift priorities.
• Confident speaking in front of groups, strong presentation skills.
• Ability to pre