Mobile Operations Manager - Tolleson, United States - CTDI

CTDI

Verified Company

Tolleson, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.

CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

This independent manager will be responsible for staff productivity, including training and instructing on department processes, motivating, and counseling as needed.

In many cases, the responsibilities of this individual will include oversight of multiple departments and functional areas within the branch operations.

Achievement of all service level commitments to CTDI's customer will also be a critical component of this manager's daily and on-going responsibilities.

Key Responsibilities:

Responsible for overseeing all operations within the mobile department.
Act as primary point of contact for with the customer on all things related to mobility.
Supervises and motivates personnel, up to 15 people.
Support and enforce safety, company policies and procedures and SOP of operations staff
Complete employee attendance records and monitor for adherence to policy. Prepare corrective actions when necessary.
Manage reports, statistical analysis, and daily P&L reporting.
Ensure that quality standards are consistently met.
Communicates with various levels of CTDI Corporate management and customers to ensure that customer expectations are met and issues are resolved to include all service level commitments.
Provide input of ideas for continual process improvements as well as implementation of new processes within mobility.
P&L responsibilities as well as participation in the daily P&L call with Branch management.
Manages and motivates personnel.
Train, motivate, and support the mobility team with current procedures and expectations.
Coach and council employees on performance deficiencies and document as required.
Monitors all expenses and on time delivery performance.
Support and ensure compliance with CTDI safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
Ensure compliance with all building security requirements set forth by CTDI and its customers
Other duties as assigned

Essential Skills and Experience:

BS Degree in Operations, Supply Chain or related field is preferred.
25+ years of management experience (preferably in a highvolume, fastpaced production, manufacturing, distribution, warehousing, or service environment) including experience working with P&L/budgets.
Proven operations experience within a high volume and fast paced environment.
Excellent leadership, coaching and ability to motivate and development employees.
Proactive problem solving ability.
Strong project management ability.
Excellent communication (written and verbal), organizational and analytical skills.
Ability to communicate effectively with all levels of management including excellent customer interaction.
Proven teambuilding and interpersonal skills with the ability to motivate others.
A strong technical background is preferred
Experience with Kronos a plus
Experience managing temporary staff is a plus.
Background in distribution preferred but not necessary.
Effectively handle a heavy workload, prioritizing work and meeting deadlines.

Required Experience

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination._

This position does not qualify for visa sponsorship.

California Residents Only:

Communications Test Design, Inc. Employee Privacy Notice

Last updated January 1, 2023_

This Employee Privacy Notice ("
Privacy Notice") describes the collection, use, and sharing of your personal information through the course of your tenure with Community Test Design, Inc.

("CTDI," "we," "us," or "our") and its subsidiaries and affiliates.

I.
APPLICABILITY OF PRIVACY NOTICE
This Privacy Notice applies to personal information collected from personnel of CTDI. The term "
personnel" includes U.S.

employees and those that work on a non-permanent basis, such a temporary and contract workers, independent contractors, consultants, and interns.

HIPAA Notice

II.
COLLECTION AND USE OF PERSONAL INFORMATION
During the course of your tenure with CTDI, we collect personal information about you, as well as personal information related to your spouse, dependent(s), or family member(s) (co