Quality Improvement Coordinator - National City, United States - OPSAM HEALTH

OPSAM HEALTH
OPSAM HEALTH
Verified Company
National City, United States

51 minutes ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job title

  • Quality Improvement Coordinator_

Reports to

  • Executive Director_

Department:


  • Administration_

Status:


  • Full time nonexempt_

Opsam Health
Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community.

It was founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system.

Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos.

We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.


JOB PURPOSE
The Quality Improvement Coordinator at Opsam Health is pivotal in ensuring care delivery.

Collaborating closely with our Quality Improvement Lead and Chief Medical Officer, this role encompasses data analysis, training, and administrative support.

They identify and bridge gaps using frameworks like PDSA and DMAIC to optimize clinical measures. They drive insights to enhance patient outcomes through expertise in EHR data analysis and participation in QI initiatives. By educating staff and conducting assessments across our clinical sites, they uphold our commitment to excellence.

This role is essential in fostering a culture of quality improvement within our organization, ultimately benefiting the communities we serve.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Works with Quality Improvement (QI) Lead and CMO to champion, implement and maintain Opsam Health's continuous quality improvement program.
  • Perform a variety of QI roles, including team facilitator, data analyst, trainer, and administrative support.
  • Identifies gaps in Opsam Health's best practice of care and be able to develop, implement, and monitor Quality Improvement projects using validated frameworks and tools (PDSA, DMAIC)
  • In collaboration with the HEDIS supervisor, QI Lead, and CMO, identify gaps in clinical quality measures (HEDIS, UDS, PMCH) and design and implement QI efforts to reduce such gaps
  • Be able to access and utilize practical knowledge of tools and techniques of Continuous Quality Improvement, including analysis and interpretation of data using Electronic Health Records (EHR), disease registries or similar data collection systems.
  • Compiles, tracks, and analyzes area QI data and reports on any identified patterns or trends.
  • Assist with clinic data collection, health outcomes reporting, clinical and other FQHCrelated audits, and evaluation related to Patient-Centered Healthcare Home
  • Collaborate with Grant director and Subject matter experts on QI projects required for grant deliverables.
  • Participates and represents team in internal and external QI and IT initiatives.
  • Assists in educating new staff, including physicians, about QI systems and requirements.
  • Travel to various clinic sites to regularly conduct QI/QA assessments.
  • Prepare reports to meet the requirements of regulatory/accrediting agencies, including patient satisfaction data.
  • Other duties as assigned

Other

  • Provide analysis for various projects.
  • Must be able to compile, interpret, and utilize information.

Travel

  • Valid Driver License
  • Up to 10% travel to our various clinic locations

Quality Management:


  • Contribute to the organization's success by participating in quality improvement activities.

HIPAA/Compliance:


  • Maintain the privacy of all patients, employees, and volunteer information and access such information only on a needtoknow basis for business purposes.
  • Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity.

QUALIFICATIONS

Education and Experience:


  • Bachelor's degree REQUIRED, preferably in Nursing or other healthcarerelated field.
  • Certification in quality improvement and/or Lean Six Sigma, along with knowledge of PDSA, DMAIC, or other QI frameworks, is preferred.
  • At least 2 years of experience with Clinical Quality Improvement and Patient Safety field
  • Adept in MS Suite and Dashboard tools
  • Experience with electronic health records (EHR)
  • Excellent organization and critical thinking skills
  • Strong written and verbal communication skills.
  • Ability to use formulas and statistics, combine figures, and express numeric results as charts, tables, or other graphical elements.
  • Ability to work in a team collaborative environment.
  • Must possess a valid California driver's license, proof of auto liability insurance, and have the use of a personal vehicle for workrelated purposes.

OTHER DUTIES
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