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    Sales Specialist - Winston-Salem, United States - Club Pilates Winston-Salem

    Club Pilates Winston-Salem
    Club Pilates Winston-Salem Winston-Salem, United States

    4 weeks ago

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    Description

    Club Pilates is a well-established, nation-wide brand committed to providing affordable and accessible Pilates to the community. We offer group reformer classes in a variety of formats and levels to accommodate everyone seeking to learn Pilates and reach their fitness goals.

    POSITION:

    The Sales Specialist / Studio Administrator will handle memberships through all stages, including lead generation, converting prospects to members, and retaining members through customer service. The Sales Specialist / Studio Administrator is also responsible for cultivating a safe and positive environment for our members and ensuring that the studio is always welcoming, orderly, and professional.

    EXPERIENCE:

    • Sales (retail or service): Required
    • Customer Service: Preferred
    • Administrative: Preferred

    REQUIREMENTS:

    • Confident in generating personal sales.
    • Ability to drive four revenue streams: memberships, retail, private training, and teacher training.
    • Friendly, outgoing, and engaging.
    • Ability to work harmoniously with co-workers, clients and the general public.
    • Professional, punctual, reliable and organized.
    • Must have excellent communication and strong interpersonal skills in person, on the phone and via email.
    • Solid writing and grammar skills.
    • Strong attention to detail and accuracy.
    • Ability to prioritize and meet deadlines.
    • Proficiency with computers and studio software
    • Trustworthy and able to handle confidential information.
    • Ability to excel in a fast-changing, diverse environment.
    • A genuine interest and appreciation for fitness.
    • Reliable transportation.

    DUTIES:

    Two Sales Specialist / Studio Administrators will be hired to share the responsibilities below depending on skill sets and interest. Both employees will be responsible for generating new member sales and assuring member retention.

    • Generate leads and build brand awareness through local events and social media.
    • Communicate with members and prospects via phone, email, and text.
    • Support and staff Pre-Sale, Soft Opening and Grand Opening efforts and events.
    • Convert prospects to members through sales process.
    • Schedule prospects and members into classes.
    • Provide great customer service and a positive member experience.
    • Engage with clients and build relationships to support community development.
    • Implement Club Pilates policies and procedures.
    • Collect payments for products and services.
    • Directly coordinate with vendors, ensuring that studio retail/products are stocked with accurate inventory counts.
    • Maintain visual displays of retail, studio literature, and decor.
    • Ensure all studio and administrative supplies are stocked and accessible.
    • Maintain organization and cleanliness of the Pilates Studio.
    • Ensure proper care and maintenance of exercise equipment.
    • Assist and support instructors and staff with daily needs.
    • Facilitate all aspects of studio operations.
    • Any other duties as assigned.

    COMPENSATION & BENEFITS:

    • Hourly rate based on experience & performance.
    • Commissions on new member sales.
    • Opportunity for bonuses, based on performance.
    • Growth potential within the company.
    • Free Pilates classes.
    • Discounts on in-store retail.
    • Paid job training.

    OPERATIONS:

    • Studio coverage will be split between multiple staff members.
    • The studio will be open seven days a week.
    • Staffing needs extend from the early morning through the evening.
    • Studio hours are subject to change.
    • There will also be off site events at various times.
    • Weekends are required.
    • Must be available for Soft Opening and Grand Opening events.

    JOB TYPE:

    Full-time or Part-time

    LOCATION:

    • 371 Lower Mall Dr. Winston-Salem NC Thruway Shopping Center)
    • Local events and festivals
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