Front Desk Clerk - Mount Dora, United States - Quality Inn & Suites

Quality Inn & Suites
Quality Inn & Suites
Verified Company
Mount Dora, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Clerk.

As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring a positive experience during their stay.

If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we encourage you to apply.


Responsibilities:


  • Welcome guests with warmth, enthusiasm, and professionalism, creating a seamless arrival experience
  • Process checkin and checkout efficiently and accurately, utilizing Choice Advantage
  • Process payments and maintain accurate records of transactions
  • Manage room assignments according to guest preferences and ensure rooms are prepared
  • Field guest inquiries and requests via phone; resolving issues promptly and professionally
  • Maintain an organized and clean front desk area and lobby
  • Stock breakfast items and condiments
  • Collaborate effectively with other departments
  • Stay informed about hotel operations, services, and local attractions.
  • Anticipate guests' needs and proactively offer assistance

Experience:


  • Previous experience in customer service or hospitality preferred
  • Bilingual proficiency (English/Spanish) is a plus
  • Phone etiquette and communication skills

Benefits:


  • Competitive pay based on experience
  • Employee discounts on hotel stays and amenities

Job Type:
Part-time


Pay:
$12.00 per hour


Work setting:

  • Inperson

Ability to Commute:

  • Mount Dora, FL required)

Work Location:
In person
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