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    Field Technician - Alexandria, United States - Gladus LLC

    Gladus LLC
    Gladus LLC Alexandria, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Seeking a Field Technician to join our client, a thriving supplier of B2B vending, POS, and Coin operated machines in Kentucky. You will play a crucial role in the installation, repairs, and maintenance of equipment in Louisville and nearby regions. Join our team and contribute to the growth of this exciting industryJob Type: Full-time

    Salary: $50, $55,000.00 per year

    Benefits:

    • Health insurance
    • Paid time off

    What Our Field Technicians Do:

    • Complete installations and provide support at client locations (small local businesses) in Virginia,100 to 150 mile radius
    • Hands-on and field-based work with over 90% of time spent on route. (Gas reimbursement is provided)
    • Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
    • Diagnose, troubleshoot, and resolve Microsoft Windows / UNIX hardware and software problems
    • Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops, and peripherals such as phones, printers, external drives, and other related hardware
    • Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
    • Perform basic computer wired and wireless network troubleshooting
    • Develop, document, and effectively communicate job processes, procedures, and techniques
    • Maintain proficiency in PC technical fields of expertise
    • Maintain a high level of proficiency in using help-desk systems and tools
    • Track and maintain equipment inventories
    • Test new hardware and software
    • Deliver device, instruct, and visit clients

    What You'll Bring:

    • Extensive hardware repair hands on experience
    • Software installation experience
    • Must own a car and have a valid Driver's License.
    • Field tech support work experience
    • Ability to do heavy lifting i.e., heavy machines/kiosks/devices
    • Ability to work on a Monday to Friday, 9:00am – 5:30pm schedule, on call one weekend a month

    Why Us?

    • Casual environment focused on teamwork
    • Extensive industry and technology training
    • Career development program
    • Competitive salary
    • Monthly health reimbursement arrangement (HRA)
    • Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
    • Paid time off

    *In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

    Job Type: Full-time

    Pay: $50, $55,000.00 per year

    Benefits:

    • Health insurance
    • Paid time off

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • On call
    • Weekends as needed

    Experience:

    • Computer Hardware Repair: 2 years (Preferred)
    • Technical support: 2 years (Preferred)
    • Software troubleshooting: 2 years (Preferred)
    • Field Tech: 2 years (Preferred)

    License/Certification:

    • Driver's License (Required)

    Ability to Relocate:

    • Alexandria, VA: Relocate before starting work (Required)

    Willingness to travel:

    • 100% (Preferred)

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