- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Service Representatives
- Minimum of a high school diploma
- At least one year in Customer Service Specialist roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- Be an effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
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Customer Service Specialist
6 days ago
Adapt Health Fort Wayne, United States· At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality ...
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Customer Service Specialist
1 week ago
Dekko Fort Wayne, United States**Our Dekko Customer service team, is looking to add a teammate** · **To be successful in this role, you will need to demonstrate great communication skills and have a "Can-do" attitude. Previous Manufacturing experience preferred.** · **This position will be located at Corporate ...
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Client Service Specialist
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Community State Bank, Avilla IN Avilla, United StatesCommunity State Bank is seeking a Full-Time Client Service Specialist to join our team of Retail Banking professionals in Avilla, Indiana. Prior customer service and cash handling experience is helpful. Prior banking experience is not required. · **Job Title**:Client Service Spec ...
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Apex Dynamics Convoy, United StatesConvoy is a global leader in medical technology. With over 70 countries and more than dedicated employees, we are shaping the future of healthcare. Every day, approximately five million patients worldwide benefit from our innovative technologies and services in the areas of diagn ...
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Customer Service Specialist
1 week ago
ECI Management Fort Wayne, United StatesThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community out ...
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Customer Service Specialist
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Dekko Fort Wayne, United StatesOur Dekko Customer service team, is looking to add a teammate · To be successful in this role, you will need to demonstrate great communication skills and have a "Can-do" attitude. Previous Manufacturing experience preferred. · This position will be located at DEKKO HQ, in Fort W ...
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Retail Service Specialist
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patient service specialist
2 weeks ago
Select Medical Corporation Fort Wayne, IN , USA, United StatesOverview · Patient Service Speicalist · Fort Wayne, IN · Job Description · When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side a ...
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Retail Service Specialist
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O'Reilly Auto Parts Fort Wayne, United StatesO'Reilly Automotive West Jefferson Blvd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ...
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Patient Service Specialist
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Select Physical Therapy Fort Wayne, United StatesOverview: · Patient Service Speicalist · Fort Wayne, IN · Job Description · When patients enter our center, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side ...
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Customer Service Specialist
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CRST International Fort Wayne, United States** Position Description** · **Customer Service Specialist** Location **IN, Fort Wayne** Division/Department **Specialized Solutions** # of openings **1** CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Liv ...
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Patient Service Specialist
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Select Physical Therapy Fort Wayne, United StatesOverview · Patient Service Speicalist · Fort Wayne, IN · Job Description · When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side a ...
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Customer Service Specialist
2 weeks ago
Buchanan Logistics Fort Wayne, United StatesAt Buchanan Hauling & Rigging, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you ...
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Customer Service Specialist
2 weeks ago
DEKKO INC Fort Wayne, United StatesOur Dekko Customer service team, is looking to add a teammate · To be successful in this role, you will need to demonstrate great communication skills and have a "Can-do" attitude. Previous Manufacturing experience preferred. · This position will be located at DEKKO HQ, in Fort ...
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Customer Service Specialist
1 week ago
DEKKO INC Fort Wayne, United StatesOur Dekko Customer service team, is looking to add a teammate · To be successful in this role, you will need to demonstrate great communication skills and have a 'Can-do' attitude. Previous Manufacturing experience preferred. · This position will be located at DEKKO HQ, in Fort ...
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Customer Service Specialist
2 weeks ago
CRST The Transportation Solution, Inc. Fort Wayne, United States· Job Summary: · Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, ...
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Social Services Specialist
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Parkview North Hospital Fort Wayne, United StatesProfessional Discharge Planner assesses patient/family needs in order to perform appropriate interventions to support patient/family in the continuum of care. Works collaboratively with the health care team and in the emergency department to facilitate appropriate and efficient d ...
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Customer Service Specialist
2 weeks ago
CRST The Transportation Solution, Inc. Fort Wayne, United StatesJob Summary: · Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, u ...
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Customer Service Specialist
3 weeks ago
CRST Specialized Transportation, Inc. Fort Wayne, United StatesJob Description · Job DescriptionJob Summary:Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able ...
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Store Customer Service Specialist
2 weeks ago
The Sherwin-Williams Company Fort Wayne, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
Customer Service Specialist - Fort Wayne, United States - ECI Management
Description
Job Description
Job DescriptionThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Specialist, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Specialist's hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Service Specialist is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Service Specialist, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Service Specialist consist of:
We want someone in the Customer Service Specialist role whose qualifications include:
As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Specialist to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process
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