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Customer Service Specialist
2 weeks ago
Adapt Health Fort Wayne, United States· At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality ...
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Customer Service Specialist
2 weeks ago
Dekko Fort Wayne, United States**Our Dekko Customer service team, is looking to add a teammate** · **To be successful in this role, you will need to demonstrate great communication skills and have a "Can-do" attitude. Previous Manufacturing experience preferred.** · **This position will be located at Corporate ...
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Customer Service Specialist
1 week ago
Buchanan Hauling & Rigging, Inc. Fort Wayne, United StatesAt Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, yo ...
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Retail Service Specialist
2 weeks ago
O'Reilly Auto Parts Fort Wayne, United StatesO'Reilly Automotive West Jefferson Blvd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ...
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Store Customer Service Specialist
2 weeks ago
Sherwin-Williams Fort Wayne, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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Store Customer Service Specialist
2 weeks ago
Sherwin-Williams Fort Wayne, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
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HVAC Technical Service Specialist
2 weeks ago
Welbilt Inc Fort Wayne, United StatesJob DetailsJob LocationFort Wayne Mfg Lincoln Oven - Fort Wayne, INPosition TypeFull TimeTravel PercentageUp to 10%Job ShiftDayJob CategoryAftermarket (Customer Service/Technical Service)DescriptionWe are Welbilt We design, manufacture and supply best-in-class commercial food and ...
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HVAC Technical Service Specialist
3 weeks ago
Welbilt Inc Fort Wayne, United StatesJob Details · Job Location · Fort Wayne Mfg Lincoln Oven - Fort Wayne, IN · Position Type · Full Time · Travel Percentage · Up to 10% · Job Shift · Day · Job Category · Aftermarket (Customer Service/Technical Service) · Description · We are Welbilt We design, manufactu ...
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HVAC Technical Service Specialist
1 day ago
CLEVELAND RANGE INC Fort Wayne, IN, United StatesWe are Welbilt We design, manufacture and supply best-in-class commercial food and beverage equipment for the global food service market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table. ...
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HVAC Technical Service Specialist
4 days ago
CLEVELAND RANGE INC Fort Wayne, United StatesWe are Welbilt We design, manufacture and supply best-in-class commercial food and beverage equipment for the global food service market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table. ...
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business customer service specialist i
13 hours ago
American Telephone and Telegraph Company Fort Wayne, United StatesEnhance Your Experience Get a newer, better browser (it's free) Ready for an A different browser will keep you connected to the full website experience and protect you from security risks. · Enhance Your Experience Get a newer, better browser (it's free) Ready for an A different ...
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Service technician/service specialist
3 weeks ago
Apex Dynamics Convoy, United StatesConvoy is a global leader in medical technology. With over 70 countries and more than dedicated employees, we are shaping the future of healthcare. Every day, approximately five million patients worldwide benefit from our innovative technologies and services in the areas of diagn ...
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Customer Service Specialist
2 weeks ago
ECI Management Fort Wayne, United StatesThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community out ...
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Customer Service Specialist
3 weeks ago
CRST International Fort Wayne, United States** Position Description** · **Customer Service Specialist** Location **IN, Fort Wayne** Division/Department **Specialized Solutions** # of openings **1** CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Liv ...
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Customer Service Specialist
3 weeks ago
Dekko Fort Wayne, United StatesOur Dekko Customer service team, is looking to add a teammate · To be successful in this role, you will need to demonstrate great communication skills and have a "Can-do" attitude. Previous Manufacturing experience preferred. · This position will be located at DEKKO HQ, in Fort W ...
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Retail Service Specialist
3 weeks ago
O'Reilly Auto Parts Fort Wayne, United StatesO'Reilly Automotive North Coliseum Blvd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ...
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patient service specialist
3 weeks ago
Select Medical Corporation Fort Wayne, IN , USA, United StatesOverview · Patient Service Speicalist · Fort Wayne, IN · Job Description · When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side a ...
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Patient Service Specialist
3 weeks ago
Select Physical Therapy Fort Wayne, United StatesOverview · Patient Service Speicalist · Fort Wayne, IN · Job Description · When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side a ...
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Patient Service Specialist
3 days ago
Select Physical Therapy Fort Wayne, United StatesOverview: · Patient Service Speicalist · Wayne, IN · Job Description · When patients enter our center, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and b ...
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Customer Service Specialist
3 weeks ago
ECI Management Fort Wayne, United StatesJob Description · Job DescriptionThe customer comes first within the hospitality industry and that is no exception at Ethereal Consulting. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their ...
Customer Service Specialist - Fort Wayne, United States - CRST The Transportation Solution, Inc.
Description
Job Summary:
Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure.
The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations.
Essential Duties and Responsibilities:
Trace shipments for the booking agents and customers
Investigate and resolve service issues as they occur by working with planners, drivers, and distribution Centers
Register free-astrays when needed
Register shipments for online agents
Provide system updates when needed
Respond to general inquiries, i.e., missing pieces, certain account watch info, and claims
Provide dates for truckload shipments as well as specialty fleets
Add and approve valuation with defined limits
Document all actions on the V601 system
Work locations of each position will be determined during the hiring process. Each work location will depend on business needs and the essential functions of the position.
The CRST Core Values:
Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
QualificationsSkills
Preferred
Complex Problem Solving:
Expert
Critical Thinking:
Expert
Judgment and Decision Making:
Expert
Active Listening:
Expert
Monitoring:
Expert
Negotiation:
Expert
Speaking:
Expert
Time Management:
Expert
Troubleshooting:
Expert
Writing:
Expert