Vp Supply Chain Operations - South Brunswick Township, United States - Williams Sonoma

Mark Lane

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Mark Lane

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Description
VP, Supply Chain Operations - East Coast DC Campus


Our Company
With a rich history dating back to 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.

Our esteemed family of brands includes Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham.

These brands are among the best-known and most respected in the industry.

We offer beautifully designed, stylish, and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces.

We've seen big changes since our first brick-and-mortar store opened over half a century ago.

What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.

Today, the Company Revenues of

$7.5 billion and operating income of $911 million. Our company's revenue source is 65-75%e-commerce and e-commerce; the rest are from over 600 store locations. We're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented retail teams. We're always looking for new energy and ideas.

Williams-Sonoma, Inc Supply Chain Overview

In 2023, we were honored to be recognized as a Great Place to Work, a testament to our people-first organization and the positive work culture we foster


Our operation includes:

  • 3300 fulltime associates across Supply Chain
  • Nine large Furniture Distribution Centers located in Los Angeles, Dallas, Atlanta, and Newark, totaling 7.5 million square feet
  • 38 delivery hubs in cities larger than 750,000 in population
  • Four small package ecommerce Distribution Centers located in Memphis, TN, Olive Branch, MS, and our newest, most automated location in Litchfield, AZ, totaling more than 4 million sq ft, consisting of 1200 fulltime associates and 5000 seasonal/temporary associates
  • 4 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTEs producing approximately $900 million to $1 Billion in sales of Upholstered furniture
  • Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 45 transportation professionals located in Memphis, TN
  • 700 associates in our Sourcing offices in 10 countries in Asia and Europe, including China, Vietnam, Singapore, India, Italy, and Turkey
Position Summary

Williams-Sonoma Inc.'s Supply Chain organization is the backbone of our company.

Reporting to our Executive VP of Regional Operations, the VP of Operations will lead strategic planning, annual budgeting, monthly forecasting, and daily execution, ensuring an exceptional customer experience.

The VP of Supply Chain Operations position is in our South Brunswick, NJ facility.

Specific Responsibilities

  • Drive initiatives related to Showroom Quality inhome delivery performance for both companyowned and 3PL home delivery hubs
  • Lead and enhance the monthly financial review for the ECDC network, demonstrating continued progress toward establishing ontime, quality, and cost metrics
  • Standardize operational best practices and processes across sites
  • Maintain an impressive track record of ontime delivery, cost reductions, and increased efficiency
  • Oversee daily operational activities and ensuring performance targets are met
  • Initiate enhancements and quality improvements
  • Identify and implement costsaving and process improvement while keeping executive leadership informed
  • Monitor and report on operational performance metrics
  • Drive organizational efficiency and effectiveness
  • Build bench strength within the network and across the Supply Chain organization
  • Build bench strength via internal talent development, succession planning, and outside recruiting, ensuring an ample supply of talent
  • Engage with external partners, suppliers, and industry leaders to enhance business opportunities

Qualifications:


  • Bachelor's degree in supply chain, business, or technical field a must
  • Minimum years of experience in big box retailer/supply chain experience
  • Experience managing multiple P&L's
  • Experience managing various methods of transportation including but not limited to big and bulky, parcel, and pool replenishment
  • Indepth knowledge of supply chain or furniture operations
  • Technical skills in endtoend inventory management
  • Working knowledge of network design and optimization
  • Strong strategic, consulting, problemsolving, and conceptual skills
  • Ability to build strong relationships and partner with various levels of management in all WSI locations
  • Excellent written and verbal communication skills; ability to communicate complex concepts to multiple audiences
  • Ability to manage and work with/through a matrix organization
  • Strong technical skills with Microsoft

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