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    G229SA2 - Mid Level Accounts System Administrator - Cleared - Annapolis Junction, United States - NiSUS Technologies Corporation

    NiSUS Technologies Corporation
    NiSUS Technologies Corporation Annapolis Junction, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description
    • Resolves technical requests from self-service tickets in support of internal and/or outside customers.
    • Creates, deletes, and modifies customer accounts.
    • Maintains and updates records and tracking databases.
    • Alerts management to recurring problems and patterns.
    • Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
    • Must be able to multi-task and possess good communication and customer service skills.
    Schedule Options:
    • Sunday – Thursday 2pm-10pm or 3pm-11pm
    • Tuesday - Saturday 2pm-10pm/3pm-11pm/4pm-12am

    Requirements

    TS/SCI with poly required
    • 10 years of related experience and a Bachelor of Science
    • 5 years of additional experience may be substituted for a degree
    • Customer Service Data Entry
    • Microsoft Office
    • Windows
    • Active Directory desired
    • ServiceNow ticketing desired
    One or More of the Following Certifications Required:
    • A+
    • CCNA Security
    • CND
    • Network+
    • SSCP
    • CySA+
    • GICSP
    • GSEC
    • Security+
    • CASP+
    • CCNP Security
    • CISA
    • CISSP (or Associate)
    • GCED
    • GCIH
    • CCSP

    Benefits

    • Health & Life Insurance
    • Dental Insurance
    • Disability Insurance
    • 401K Retirement Plan with Matching
    • Tuition Assistance
    • Vacation and Sick Leave
    • Hiring Bonuses
    • Referral Recruitment Program
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