Technical Support - Richmond - Dexian DISYS

    Dexian DISYS
    Dexian DISYS Richmond

    1 day ago

    $45,000 - $80,000 (USD) per year *
    Description

    Technical Support - Mobile Device Support

    This role is responsible for ensuring mobile devices are properly provisioned and deployed throughout the enterprise, working closely with mobile vendors and carriers.

    • Troubleshoot and resolve mobile device issues or problems with device hardware and software.
    • Optimize, analyze, and manage cellular lines of service to correct charges for service plans, add/remove lines of service, and adjust global plans as needed.

    The ideal candidate will have at least 2 years of experience in help desk Level 2 support, IT asset management, mobile device support, and ServiceNow. They will be skilled in troubleshooting complex technical issues using knowledge of Mobile Device Management (MDM) across multiple technologies. Collaboration skills are essential when working with internal partners and vendor teams.
    Dexian is a leading technology company that combines industry expertise with cutting-edge technologies to deliver comprehensive global services.
    We strive to create an inclusive environment where everyone feels valued.

    * This salary range is an estimation made by beBee
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