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Hudson

    Client Relationship Consultant 1-4 - Hudson, United States - U.S. Bank

    U.S. Bank
    U.S. Bank Hudson, United States

    2 weeks ago

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    Description

    At U.S. Bank, we're committed to delivering excellence. We strive to assist our clients and businesses in making informed financial decisions while also supporting the growth and success of the communities we serve. We believe that each individual brings a unique set of skills and potential to the table. A career with U.S. Bank offers a diverse array of opportunities for you to explore and thrive at every stage of your professional journey, allowing you to try new things, acquire new skills, and uncover your strengths right from the start.

    Job Description

    Client Relationship Consultants are dedicated to building lasting relationships with customers through various channels, such as in-person, appointments, and virtual interactions. They prioritize providing sound advice with a digital-first approach. By focusing on trust, understanding customers' banking requirements, and offering tailored solutions based on individual goals, they ensure a high-quality client experience.

    Key Responsibilities:

    • Engage clients through proactive outreach and personalized follow-ups
    • Assess and fulfill clients' banking needs
    • Provide information on deposit and loan products
    • Recommend solutions aligned with clients' objectives
    • Collaborate with team members to optimize client service
    • Educate clients on digital banking solutions

    This role involves registration under the National Mortgage Licensing System (NMLS), governed by the S.A.F.E. Act of 2008 and Regulation Z. Candidates will undergo a registration process that includes a criminal background and credit check. Failure to meet NMLS requirements may impact employment status.

    Client Relationship Consultant 1

    Basic Qualifications

    • High school diploma or equivalent
    • 1-3 years of customer service experience
    • 1-3 years of sales experience

    Preferred Skills/Experience

    • Ability to build strong client relationships
    • Effective communication skills
    • Understanding of retail banking products
    • Customer service and problem-solving abilities
    • Proficiency in sales techniques
    • Financial services industry experience

    Client Relationship Consultant 2

    Basic Qualifications

    • High school diploma or equivalent
    • 3-4 years of customer service experience
    • 3-4 years of sales experience

    Preferred Skills/Experience

    • Advanced relationship-building skills
    • In-depth knowledge of retail banking
    • Participation in sales campaigns
    • Experience mentoring junior staff

    Client Relationship Consultant 3

    Basic Qualifications

    • High school diploma or equivalent
    • 4-5 years of customer service experience
    • 4-5 years of sales experience

    Preferred Skills/Experience

    • Advanced client engagement abilities
    • Supervisory experience
    • Comprehensive knowledge of financial products
    • Sales promotional experience

    Client Relationship Consultant 4

    Basic Qualifications

    • High school diploma or equivalent
    • 5+ years of customer service experience
    • 5+ years of sales experience

    Preferred Skills/Experience

    • Strong communication and problem-solving skills
    • Advanced knowledge of retail banking
    • Supervisory experience
    • Involvement in sales promotions

    If accommodation for a disability is needed during the application process, refer to our disability accommodations policy.

    Benefits:

    Our comprehensive benefits package is designed to support your well-being both in and out of the workplace. Benefit offerings may vary based on role, location, or hours and include:

    • Healthcare coverage (medical, dental, vision)
    • Life insurance options
    • Disability coverage
    • Parental leave benefits
    • Retirement savings plans
    • Paid time off and holidays
    • Adoption assistance
    • Sick and Safe Leave accruals

    EEO is the Law

    U.S. Bank is dedicated to fostering diversity in the workplace, considering all qualified candidates equally without discrimination based on various factors. Learn more about our commitment to equal opportunity by reviewing the relevant EEO poster.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program for employment eligibility verification, ensuring compliance with federal regulations.

    The salary range reflects figures based on the primary location. Actual pay may vary depending on location and role requirements. In addition to salary, U.S. Bank provides a range of benefits, including incentive programs and retirement contributions.

    Applications for this position are accepted continually.

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