Office Manager - Miami
18 hours ago

Job description
Job Summary:
We are looking for a highly organized Office Manager with legal experience to oversee daily firm operations, manage administrative staff, handle personal/executive support for the attorney, and provide hands-on assistance on the legal/case management side.
This hybrid role combines office leadership with case oversight in a growing personal injury plaintiff firm, ensuring smooth workflows, client satisfaction, and operational efficiency.
Key Responsibilities:
Oversee day-to-day office operations: scheduling, supplies, vendor coordination, facilities maintenance, and technology/IT needs.
Supervise administrative/legal support staff (e.g., intake coordinators, receptionists, assistants), assign tasks, monitor performance, and ensure compliance with firm policies.
Act as Head Case Manager:
Track case progress across the firm, monitor deadlines/calendars, escalate issues to attorneys, and assist with high-level case coordination (e.g., client follow-ups, medical appointment scheduling, demand prep support).
Provide direct legal assistance as needed: Draft basic correspondence, organize files/records, prepare settlement packets, communicate with clients/insurers in English and Spanish, and support pre-litigation tasks.
Handle attorney personal/executive support:
Manage calendar, travel, personal errands, confidential matters, and billing/collections oversight.
Manage firm finances basics:
Oversee billing, accounts receivable/payable, expense tracking, and client trust account reconciliation (with attorney oversight).
Serve as primary point of contact for clients, vendors, and staff; maintain professional, bilingual communication.
Implement process improvements, ensure office security/confidentiality, and support firm growth initiatives.
Required Qualifications:
Minimum 3–5 years of experience in a legal office environment (e.g., prior role as case manager, legal assistant, paralegal, or office admin in PI or civil litigation).
Proven office management or supervisory experience, with strong organizational, multitasking, and problem-solving skills.
Proficiency in Microsoft Office (Excel/Word/Outlook), legal software (e.g., Clio, MyCase), and basic accounting tools.
High level of discretion, professionalism, and client-service orientation.
Ability to handle confidential/personal matters with integrity.
Preferred Qualifications:
Paralegal certificate or prior hands-on case management in personal injury (plaintiff side a plus).
Experience with firm budgeting, HR basics, or marketing/client intake.
Familiarity with Florida PI processes and court filings.
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