Front Desk Agent - Lake Mary, United States - Pinnacle Hotel Management

Pinnacle Hotel Management
Pinnacle Hotel Management
Verified Company
Lake Mary, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

OVERALL RESPONSIBILITIES:

Provide excellent guest service in an efficient, courteous and professional manner.


JOB REQUIREMENTS

  • Minimum lifting of 30lbs.
  • Ability to verbally communicate effectively with guests and coworkers.
  • Pushing, pulling, bending, stooping, and upward reaching.
  • Some exposure to cleaning chemicals
  • Prolonged periods of standing and/or walking.

ESSENTIAL FUNCTIONS:


  • Practice the Basics of Brilliant Hosting at all times
  • Check guests in and out, finish daily checklist and log guest mail and faxes.
  • Assist in blocking of reservations and any cancellations.
  • Inform guests about hotel services, directions, room rates and amenities.
  • Operate and/or explain TDD operation for guests.
  • Each associate is expected to complete, within their ability, all reasonable requests by management.
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