Performance and Tracking Specialist - Katy - EDSI Solutions

    EDSI Solutions
    EDSI Solutions Katy

    1 week ago

    $50,000 (USD) per year
    Description
    Overview

    Salary:
    $50,000/year


    Title:
    Performance Specialist


    Classification:
    Non-Exempt

    Scope of Position:

    The Performance Specialist will receive guidance and direction from the Performance Manager and Area Managers and any newly designated special projects and/or special initiatives under Performance and Tracking.

    The Performance Specialist supports Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines.

    This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making.
    Responsibilities

    Essential Functions:

    • Enter, review, and validate customer records, case notes, and service data in internal systems
    • Perform cross-system audits to ensure data accuracy and resolve discrepancies
    • Develop and run system queries to support program operations and performance tracking
    • Generate data reports and dashboards to support internal reviews and program analysis
    • Support compliance monitoring efforts by preparing documentation and assisting with corrective actions
    • Collaborate with program and operations teams to improve data collection processes and protocols
    • Ensure data governance standards are upheld in alignment with board and regulatory requirements
    • Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency
    • Other opportunities as available
    Qualifications

    Education and Experience Requirements:

    • Bachelor's degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience
    • At least 2 years of experience in data entry, reporting, auditing, or performance tracking
    • Proficiency with Microsoft Excel and other data management tools
    • Strong attention to detail and accuracy in handling data
    • Ability to analyze information, identify discrepancies, and resolve issues
    • Strong written and verbal communication skills
    • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
    • Commitment to confidentiality, compliance, and data integrity

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