Budtender - Normal, United States - High Haven Dispensary LLC
High Haven Dispensary LLC
Normal, United States
Verified Company
3 weeks ago
Description
Job description:
Budtenders at High Haven are the employees with the highest level of customer interaction.
They will assess the customers needs and wants, provide a curated list of potential products, and accurately process the sale, while providing the highest level of customer service and salesmanship.
Budtenders function as an important part of a team, and will occasionally assist in other departments.Responsibilities
- Facilitate and process sales of cannabis and cannabis products
- Provide top notch customer service
- Work with customers and patients to curate a purchase based on their individual needs, while providing education on the use of those products
- Ensure compliance by adhering to company policies and best practices
- Perform inventory counts
- Complete nonsales downtime duties such as cleaning, organizing, and special projects
- Assist with community engagement
- Operate with integrity and honesty
- Ensure the safety and satisfaction of all customers and staff
- Assist in other departments within the facility
- All other duties as assigned by supervisor
Requirements:
Education, Training, and Certifications
- High School Diploma or GED required
- Advanced education preferred
- Cannabis related certifications, courses, or trainings a plus
- Must complete all trainings provided by management
- Must complete yearly training requirements, including Responsible Vendor Training and other courses provided by High Haven.
Skills and Experience
- Demonstrate passion to serve the medical and recreational cannabis community
- Knowledge of cannabis and cannabis products
- Experience in retail or other sales
- Cannabis industry experience desired
- Strong operational skills in fastpaced and customer service environments
- Knowledge of effective inventory management
- Proficient with computers and technology, including Microsoft 365 programming and POS systems
- Able to count back change quickly and precisely
- Ability to communicate clearly and concisely
- Capable of multitasking during high traffic times
- Operates best as a part of a team
Physical Requirements
- Must be at least 21 years of age
- Must be able to stand and walk for long periods of time
- Ability to lift up to 50 lbs
Schedule and Availability
- Regular Hours: Shifts for this position are available during the day, afternoon and evening, including weekends and some holidays.
- Additional Hours: additional hours may be requested in the event of staff shortages or special events
Other Employment Information
- Employment at High Haven is contingent upon passing a background check and obtaining a Dispensary Agent Badge from the Illinois Department of Financial and Professional Regulation (IDFPR).
About High Haven
High Haven is a safe space for cannabis consumers to connect with the plant and a first-in-class place to work.
We are creating a better place to work, live, and play by delivering the best customer and employee experiences possible.