- Travel to customer's location and repair the machine - if necessary, supervise the repair using subcontractors and/or customer's maintenance people. Perform PM inspections. (20%)
- Calculate and prepare accurate quotations for service to customers - includes contacting subcontractors and preparing their estimate into our quote for service. Prepare and present final reports to customers including inspection reports. (20%)
- Provide warranty service and support. (20%)
- Contact customers on a regular basis for customer relationships. Promote service and parts sales. (15%)
- Provide technical phone support. Supply the customer with viable product information to repair their equipment. (10%)
- Support new machine installations. (10%)
- Communicate with Komatsu Japan. Speaking and writing Japanese is an added benefit for this position (not required). (5%)
- Associate's Degree with emphasis in Mechanical Engineering or equivalent experience.
- 1-2 years of experience in laser maintenance, Electrical Engineering background.
- Valid driver's license and active passport for travel.
- Knowledge of MS Office Suite, interest/ability to learn other software programs.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to read assembly and individual blueprints.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to understand mechanical, electrical, hydraulic, and pneumatic drawings/diagrams/schematics. Knowledge of electrical tools (e.g., multimeter).
- Physical demands: stand, sit, walk, sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk, hear, taste or smell. While performing the duties of this job, the employee may need to exert force or lift anywhere from 10-50 lbs. This job does not have special vision requirements.
- Ability to read/write/speak Japanese null
-
Service Engineer
2 days ago
NDX Human Capital Solutions Novi, United StatesPRIMARY FUNCTION: The Service Engineer is the Primary interface between Client and the End User (Customer) during installation, routine maintenance and unexpected Service Calls related to the Client Robotics Product Line. · PRINCIPLE RESPONSIBILITIES: · 1. Represent client throug ...
-
Field Services Engineer
1 week ago
JMJ Phillip Group Novi, United StatesA prominent manufacturer in the machinery industry is seeking a Field Service Engineer in the Novi, Michigan area. · Candidates Must Have: · 3 years of field service/repair experience on measurement machines. · Demonstrated experience repairing and calibrating CMM equipment. · Ex ...
-
Service Engineer
1 week ago
Methods Machine Wixom, United StatesJob Description · Job DescriptionDescription:About Methods Machine Tools · Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems. Headquartered in Sudbury, Mass., and ...
-
Laser Field Service Engineer
6 days ago
Insight Global Novi, United StatesInsight Global's industrial manufacturing client is looking for a Laser Field Service Engineer to join their IMO Division. This job requires traveling to customer locations to repair or modify Komatsu/NTC laser equipment and provide technical support to customers. Responsibilitie ...
-
Service Engineer
3 weeks ago
Maxonic Novi, United StatesMaxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Service Engineer (Customer Field Svc. Tech.) · Job Description: · Job Title: Service Engineer (Customer Field Svc. Tech.) · Job Type: Contract to Hire (6 ...
-
Service Engineer
3 weeks ago
NDX Human Capital Solutions Novi, United StatesPRIMARY FUNCTION: The Service Engineer is the Primary interface between Client and the End User (Customer) during installation, routine maintenance and unexpected Service Calls related to the Client Robotics Product Line. · Do you have the following skills, experience and drive ...
-
Field Service Engineer
1 week ago
TRUMPF Farmington, United States Full timeHow brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With y ...
-
9755 - Tech Service Engineer I
3 days ago
Dynamics ATS Organic Novi, United StatesJob Description · Job DescriptionA national company with a facility in Novi, MI is currently seeking a Technical Service Engineer for opportunities with their growing team. The position is a direct hire role. This is an excellent opportunity for college graduates, or technical se ...
-
AMUS Technical Service Engineer I
6 days ago
Daifuku Novi, United StatesOverview: · Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Technical Service Engineer I for our facility in ...
-
Service Engineer-Test Systems Division
3 weeks ago
ZF Group Northville, United StatesSummary · The Test Systems Engineer is responsible for providing technical expertise and guidance during installation and servicing of automated test equipment, and developing service procedures, which ensure the maintainability, reliability, and availability of test systems at ...
-
Senior Service Engineer
3 weeks ago
Engineering and Manufacturing Company Farmington, United StatesJob Description · Job DescriptionCurrently seeking an experienced Senior Service Engineer to fill an opening with a leading robotics and automation company located in the Farmington Hills, MI area. The ideal candidates should have a background in robot programming and maintenance ...
-
Field Services Engineer
3 weeks ago
Maxonic Novi, United StatesThe Service Engineer is the Primary interface between our client and the End User (Customer) during installation, routine maintenance and unexpected Service Calls related to the Product Line. · Responsibilities: · • Represent our client through a display of constant professionali ...
-
Field Service Engineer
2 days ago
TRUMPF Farmington, United States Full timeHow brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With y ...
-
Field Services Engineer
3 weeks ago
Maxonic Novi, United StatesThe Service Engineer is the Primary interface between our client and the End User (Customer) during installation, routine maintenance and unexpected Service Calls related to the Product Line. · Find out if this opportunity is a good fit by reading all of the information that fol ...
-
Field Services Engineer
3 weeks ago
Maxonic Novi, United StatesThe Service Engineer is the Primary interface between our client and the End User (Customer) during installation, routine maintenance and unexpected Service Calls related to the Product Line. · Responsibilities: · Represent our client through a display of constant professionali ...
-
Service Engineer-Test Systems Division
4 days ago
ZF Northville, United StatesBecome our next FutureStarter · Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, youll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary · Service Engineer-Test Syste ...
-
Service Engineer
3 weeks ago
Methods Machine Wixom, United StatesJob Type · Full-time · Description · About Methods Machine Tools · Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems. Headquartered in Sudbury, Mass., and in o ...
-
Dual Study Service Engineering
2 weeks ago
FusionWorks Fraser, United StatesFraser BACHELOR OF ENGINEERING (SERVICE ENGINEERING)DUALE HOCHSCHULE MOSBACH/CAMPUS BAD MERGENTHEIMWHAT TO EXPECT:In the Service Engineering program, you will acquire knowledge and skills in the fields of engineering, business, and interdisciplinary areas. DHBW Mosbach provides a ...
-
Service Engineer
2 weeks ago
Tata Technologies Warren, United StatesThe main function of a service engineer is to represent advance serviceability of design within the Vehicle Development Process. A typical service engineer is responsible for identifying, addressing, or escalating serviceability issues as appropriate utilizing business case analy ...
-
Field Service Engineer
6 days ago
Fives New Hudson, United StatesFives DTS is looking for a Field Service Engineer in the New Hudson, MI area.What You Will Be Doing: Installing automation systems at customer locations, provide customer support with on-site maintenance, troubleshooting, and repair servicesJob Description: Report to the General ...
Laser Field Service Engineer - Novi, United States - Insight Global
Description
Job DescriptionInsight Global's industrial manufacturing client is looking for a Laser Field Service Engineer to join their IMO Division.
This job requires traveling to customer locations to repair or modify Komatsu/NTC laser equipment and provide technical support to customers.
Responsibilities include:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Skills and Requirements
Must Haves:
Plusses:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to