- Responsible for driving the FMS culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Maintains, tests and repairs all water treatment equipment, dialysis equipment, medical equipment, testing equipment, and mechanical/electrical systems as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the Technical Policies and Standards manual.
- Documents all maintenance and repairs.
- Ensures safety checks and routine tasks are conducted and documented in a timely fashion according to the established procedures.
- Conducts housekeeping check and follows-up housekeeping problems.
- Responsible for water treatment equipment cleaning and disinfecting.
- Ensures all testing equipment is properly maintained and calibrated.
- Ensures all areas are safe and clean - that environmental integrity and aesthetics are maintained.
- Conducts building maintenance as needed.
- Responsible for coordination of medical waste disposal.
- Collects and organizes supplies restocking relevant areas as needed.
- Assists in ordering and receiving disposable supplies.
- Assists in creating SAP purchase orders for supplies.
- Assists in conducting monthly and quarterly inventory of supplies with cost reporting through facility specific records.
- Evaluates and reports the current equipment inventory to appropriate sources.
- Ensures visibility to patients with daily walk through during treatment times, when possible.
- Reinforces the concept of UltraCareTM and customer service - ensures availability for patient's questions and concerns.
- As requested, provides instructive tours of the water treatment equipment for patients and explains the basics of the machines.
- Processes water and dialysate samples according to specified procedures, package samples for shipping.
- Participates in the completion and documentation of ongoing technical QAPI activities as appropriate.
- Provides assistance at other facilities and/or acute programs, transport equipment and supplies as needed.
- Other duties as assigned.
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- The position involves moderately active work including walking and standing for considerable lengths of time. Bending down to floor level is required for some repair and maintenance of equipment.
- The position requires a considerable amount of physical work. There is a two-person assist program and equipment available for moving the heavier loads/equipment. The employee must regularly move boxes, drums, and equipment of up to 600 lbs. in weight. The use of dollies or other equipment is mandatory while moving items that weigh approximately 600 lbs. The employee must frequently mix and lift chemical and water solutions of up to 50 lbs. up as high as 5 feet. During an emergency, ensuring patient well-being and safety is of the utmost priority so documented FMCNA emergency procedures must be followed. These could include hand cranking the dialysis machines, clamping and disconnecting bloodlines, and moving patients to safety.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. There may be some potential exposure to chemicals and infectious materials, however, proper training will be provided to handle any of these type chemicals and infectious materials.
- High school/Vocational diploma or G.E.D.
- Technician training or AA Degree in electronics preferred.
- At least six months experience working in a technical (industry/hospital) setting.
- Must demonstrate organizational and leadership skills, including those required to problem-solve in a medical, health care environment.
- Attend all technical training programs required by state/federal regulations and FMCNA policy.
- Newly hired or promoted incumbents are responsible for the requirements of the respiratory fit policy.
- Valid Driver's License and/or ability to cover at other facilities and transport equipment and supplies as needed.
- Continued employment contingent upon successful completion of the FMCNA Training Program for Technical Staff.
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Biomedical Equipment Technician - Lafayette, United States - Fresenius Medical Care, North America
Description
PURPOSE AND SCOPE:
Under supervision is responsible for the operational condition, maintenance, and repair of all water systems, medical equipment, and mechanical/electrical systems so as to ensure safety of the patients as well as the staff operating the equipment. Responsible for inventory and housekeeping as required. Assists in cost containment in the facility.
Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.
DUTIES / ACTIVITIES:
CUSTOMER SERVICE:
PRINCIPAL DUTIES AND RESPONSIBILITIES:
MAINTENANCE/TECHNICAL:
PATIENT CARE:
CLERICAL & ADMINISTRATIVE:
OTHER:
PHYSICAL DEMANDS AND WORKING CONDITIONS:
EDUCATION:
EXPERIENCE AND REQUIRED SKILLS:
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
This position will cover two locations in the surrounding area.
Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
