IT Technician - Lafayette, United States - RightWorks
Description
Job Overview:
Job Title:
IT OT Deskside Technician I
Pay $ per hour
temp to hire position
Number of Positions:1
Duties:
IT OT Deskside Technician I
Skills/Requirements:
IT OT Deskside Technician I**- Deskside support experience and Basic troubleshooting skills including: hardware, software, printing, networking, file shares, etc.
Windows 10 experience- Ability to resolve Windows 10 Operating System Issues and Errors Proficient in the latest Microsoft Office Applications (Office 365)
- Remedy \ Service Now or related ITSM ticketing tool experience
- Printer support can include various brands of printers, various types of scanners
- Familiarity with Microsoft Active Directory Experience with computer asset tracking
- Experience with user ID creation
- Some experience with support and administration of network phones (VoIP system).
- Understanding of Symantec Virus Scan software
- Ability to work with multiple platforms, devices, etc.
- Ability to research and resolve technical issues and know what to do next and/or when to escalate for help
- Ability to walk and bend and perform laborrelated duties of connecting computer equipment
- Ability lift up to 50 lbs. when moving electronic equipment
- Ability to maintain and abide with compliance activities driven from a central compliance group
- Ability to communicate technical information to nontechnical audiences
- Must be amenable with doing Overtime or offhour work when needed
- Strong sense of customer service
- Good organizational skills
- Excellent Verbal and Written Communication Skills
- Ability to multitask
- Teamoriented / team player
- And other duties as requested.
Pay:
$20.00 per hour
Expected hours:
per week
Experience level:
- 1 year
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Education:
- High school or equivalent (required)
Experience:
- Help desk: 1 year (required)
- Windows: 1 year (required)
- Deskside support and Basic troubleshooting: 1 year (required)
Ability to Commute:
- Lafayette, IN required)
Ability to Relocate:
- Lafayette, IN 47905: Relocate before starting work (required)
Work Location:
In person
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