Expert Client Advisor - Hackensack, United States - Louis Vuitton

Louis Vuitton

Verified Company

Hackensack, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

POSTE

PROFIL

Product Expertise

You will possess and maintain a strong, indepth, and highly technical expertise of your product category which you will use to drive the category forward
You will be the "go to" person in store for any technical questions from clients, and for selling and clieteling techniques to do with your chosen category, providing expertise and comprehensive advice on your product category supporting team members when they have Clients requiring more detailed information
You will use your product expertise to inspire clients and the team, and promote commercial strategies

Driving the Women's Ready to Wear Business In Store

In store, you will have the ability to analyse and drive your product category forward, all the while being aware of your targets and KPI's each month
Be a partner to the Manager in charge of your category; provide the Head Office with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities )
By putting in place action plans, you will proactively drive the business and maximize product performance, leveraging visual merchandising, clienteling, training, and team animation

Product Training & New Launches

You will use your product expertise to communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, trainings, 1:1 coaching).
You will observe the team during the selling ceremony and partner with them to introduce your product category and spot high potential clients.
By analyzing product performance, you will meet 1:1 with Client Advisors to coach and develop bespoke action plans relating to your category, and provide feedback on individual performance to Managers.

Client Development

You will develop and implement clienteling strategies for the Women's Ready to Wear category. You will spend time spotting future high potential clients on the floor, developing event ideas focusing on your category, reviewing client lists (sleepers, etc) and growing the client base for your specific metier.
Lead by example in the management of your own portfolio of Clients, demonstrating best in class clienteling actions

INFORMATIONS COMPLÉMENTAIRES

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce._
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an indepth insight into the luxury and retail environment._