Dispatcher - Irvine, United States - TECHNIC BUSINESS SOLUTIONS

Description

Who We Are:

Privately owned and operated since 1976, Technic Computer Service Corporation (DBA "Technic Business Solutions") has over 40 years of trusted experience and reliable service.

We started as a Value Added Reseller (VAR) and authorized service provider for DataProducts legacy impact printers, and expanded our sales and service over the years to early laser printers and production printers.

Today, we partner with leading companies such as Sharp, Konica-Minolta, and HP to provide a wide range of products and services to meet our customers' diverse needs.

Job Description:

As a full-time/part-time Receptionist/Dispatcher, you are responsible for answering phone calls and greeting customers, dispatching technicians, and various general office duties.

Qualifications:

• High school diploma or equivalent
• Minimum 3year experience as an administrative assistant, office clerk or another related and relevant position

Skills:

• Excellent verbal and written communication skills
• Excellent organizational skills and detail oriented

- exceptional analytical, organizational, and communication skills to work within a professional, team-oriented environment

• Excellent customer service skills with a friendly attitude
• Proficient computer knowledge and experience with Microsoft Office (Word, Excel, Outlook, etc.)
• Typing speed of 60+ wpm
• Copier/Printer knowledge a plus

Responsibilities:

• Answer phone calls and greet customers
• Receive, schedule and dispatch service requests
• Receive payment into System
• Followup on customers' payment status
• Administrative tasks including, but not limited to, data entry, filing, using phone systems, faxing, etc.

Benefits:
Full-time

• 401(k) Savings Plan (with employer contribution)
• Healthcare Plan: full medical, dental, and vision
• Insurance Plan: Life/Accidental, Longterm, and Disability coverage
• Paid vacations and paid sick/personal time off

Compensation:
Technic is an equal-opportunity employer and offers a friendly work environment with opportunities for advancement.


Job Types:
Full-time, Part-time


Pay:
From $20.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift

Work Location:
In person