- Competitive Pay
- Professional Development
- Job Stability in a growing industry
- Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
- Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
- Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
- Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
- Valid Texas Property and Casualty Insurance License and have a minimum of two years of insurance account management experience.
- Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
- Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
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Account Manager
4 weeks ago
SMC Deutschland GmbH Houston, United StatesAccount Manager (m/w/d) Sterilizer Life Science Key Account Management Einstieg als: Festanstellung | Art: Vollzeit | Befristung: Unbefristet | Unternehmensbereich: Sales | Arbeitsort: bundesweit Die SMC Deutschland GmbH ist führender Hersteller, Partner und Lösungsanbieter für p ...
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Account Manager
2 weeks ago
Allied Universal® Humble, United StatesJob Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...
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Account Manager
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Accounting & Finance Manager
4 days ago
Creative Financial Staffing Humble, United StatesOur shipping and logistics client is seeking a Accounting & Finance Manager to join their global company · Why should you explore this Accounting & Finance Manager role? · Amazing tenure and even better culture - people stay for the long run at this company. · Beautiful office ...
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Local Account Manager
3 weeks ago
Expeditors Humble, United StatesCompany Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderExpeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions a ...
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Local Account Manager
10 hours ago
Expeditors Humble, United StatesCompany Description · "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder · Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized sol ...
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Local Account Manager
6 days ago
Expeditors Humble, United StatesJob Description · Job DescriptionCompany Description · "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder · Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of internation ...
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Licensed Personal Lines Account Manager
2 days ago
TWFG Insurance Services Humble, United StatesJob Description · Job DescriptionThe Account Manager is responsible for working with current and prospective home and auto insurance clients to make sure their needs are met and they have the appropriate coverage for their situation. Local, independent agency with a friendly work ...
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Personal Lines Insurance Account Manager
4 weeks ago
Independent Insurance Agents of Texas (IIAT) Humble, United StatesAre you a dependable and customer-focused professional with a positive attitude? Lee Insurance Agency is seeking a dedicated Personal Lines Insurance Account Manager to join our team. In this role, you will play a crucial part in maintaining strong customer relationships by handl ...
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Account Manager
1 week ago
Water Works Humble, United StatesJob Summary: · **Responsibilities**: · - Develop and maintain strong relationships with key accounts · - Identify new business opportunities and drive growth within existing accounts · - Collaborate with the sales team to achieve revenue targets · - Conduct market research and an ...
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Local Account Manager
3 weeks ago
Expeditors Humble, United StatesDevelop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requiremen Account Manager, Bilingual, M ...
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Local Account Manager
1 week ago
Expeditors Humble, Texas, United States PermanentJob Description · Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proac ...
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Accounting & Finance Manager
2 weeks ago
Creative Financial Staffing Humble, United StatesOur shipping and logistics client is seeking a Accounting & Finance Manager to join their global company · Why should you explore this Accounting & Finance Manager role? · Amazing tenure and even better culture - people stay for the long run at this company. · Beautiful offic ...
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Commercial Account Manager
5 days ago
Lee Insurance Agency Humble, United StatesThe Customer Service Representative at Lee Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees wh ...
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Licensed Commercial Lines Account Manager
4 days ago
TWFG Insurance Services Atascocita, United States Full timeOur commercial lines Account Managers interact with business owners and office managers, helping them with new policies as well as servicing existing commercial insurance policies. They also work directly with brokers and underwriters to secure the right coverage. This includes p ...
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Customer Account Manager
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Aaron's Humble, United StatesThis is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of ...
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Customer Accounts Manager
2 weeks ago
Aaron's Family of Companies Humble, United StatesWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment ...
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Manager, Family Office Accounting
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The Friedkin Group Humble, United StatesLIVING OUR VALUESAll associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting be ...
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Account Manager-retail Smb
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Verizon Humble, United States**When you join Verizon**: · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and beli ...
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Account Manager
2 weeks ago
Entelligence Houston, United StatesAccount Manager · Reports to: CSO · Location: Onsite, M-F @ 2 Greenway Plaza, Suite 510 – Houston, TX · Entelligence is a purpose with a company behind it. Our purpose is to elevate the lives, careers, families, and communities of the people we serve. Since 1997, Entelligence ...
Commercial Account Manager - Humble, United States - Independent Insurance Agents of Texas (IIAT)
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Description
The Customer Service Representative at Lee Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks:
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place Working with an IIAT member agency is a great career choice
IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?
Commercial Account Manager professionals in Humble
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Sheila Koons
Bilingual Customer Relations and Support