- Provides day-to-day supervision of Brokerage Operations Oversee departmental training. Evaluates personnel performance.
- Communicates effectively with agents, sales personnel, consignees, and other company personnel to assist in meeting customer service commitments.
- Provides agents and carriers with direct and immediate assistance in facilitating problems and
- Assists agents with problems arising through the brokering of freight.
- Works with systems department in development of computer system to enhance productivity of brokerage department.
- Assists in preparation of yearly departmental budget and provides information for monthly variance
- Monitors brokerage operations personnel
- Ensures that agents and freight operations personnel are knowledgeable of and adhere to Mercer policies and procedures in the brokerage of freight.
- Remains flexible and works as needed to meet the responsibilities, tasks, and objectives of the department.
- Undergraduate degree preferred with relevant courses in Sales Management; three to four years of supervisory experience in comparable levels of the trucking or transportation field; High School Diploma (or GED/High School Equivalence Certificate) with six (6) years of commensurate experience in the Trucking Industry or Supervisory roles; two (2) year of which may have included previous trucking experience or management.
- Management or Supervisory related experience developing, implementing and enforcing personnel policies and procedures; evaluating employees and conducting performance
- Strong interpersonal, writing and presentation skills including the ability to communicate with all levels of management and audiences with diverse backgrounds and educational levels. Ability to write reports, business correspondence, and procedure manuals.
- Takes independent actions and calculated risks; Responds promptly to customer needs, seeks opportunities to improve processes and implements creative solutions.
- Develops innovative approaches and ideas; Presents ideas and information in a manner that persuades positive interaction.
- Strong analytical and research skills including the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization.
- Excels in prioritizing daily functions and dealing with multiple deadlines and high volumes of work. Plans work activities for employees and/or sales campaigns and develop realistic action plans.
- Ability to interpret information in company provided programs to identify Key Performance Indicators, create measurable KPIs with employee, and effectively utilize to enhance employee performance.
- Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 25 pounds.
- Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required.
- Brokerage Operations employees
-
Operations Manager
4 days ago
Sonepar Louisville, United StatesYour career grows here. · Richards Electric is a brand of the Springfield Electric operating company owned by Sonepar and is a leader in electrical distribution. We continue to grow our brands throughout the Midwest, including locations in Kentucky, Illinois, Indiana, Iowa, Ohi ...
-
Operations Manager
6 days ago
WestRock Company Louisville, United StatesThe Opportunity: · WestRock has an opportunity for an Operations Manager at our facility in Louisville, KY. Louisville Recycle is a recycling facility committed to creating and increasing the WestRock Recycling presence in support of the WestRock Mills in the region. Our success ...
-
Operation Manager
3 weeks ago
BlueHorizon Solutions St. Matthews, United StatesSt. Matthews has over 30 years of experience in executing complex IT projects and benefits from extensive experience in national and international companies. · The rapidly advancing digitalization and IT modernization present exciting challenges for us as an IT service provider, ...
-
Logistics Operations Manager
5 days ago
Aquinas Consulting Louisville, United StatesWe are seeking a dynamic and action-oriented Logistics Operations Manager for our key client, a renowned company in the luxury and jewelry industry. This permanent position requires an individual with excellent business acumen, analytical thinking, decision-making skills, and the ...
-
Sr. Manager, Operations
2 weeks ago
CoverMyMeds Louisville, United StatesMcKesson is currently seeking a Senior Operations Manager in our Louisville, KY office. The Senior Operations Manager is responsible for the operational activities of a variety of functional departments, distribution center(s), or facility(ies). Reviews and analyzes reports, reco ...
-
Operations Manager
2 weeks ago
BrightStar Care Louisville, United StatesWe are looking for an excellent multi-tasker, who works well with tight deadlines, to join us in our core value centered organization to enhance the lives of aging adults and their families. This role is key to the success of the business with the main responsibility of overseein ...
-
Operations Manager
2 weeks ago
Pinnacle Live Louisville, United States· OPERATIONS MANAGER · Company Overview · Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV ...
-
Practice Manager of Operations
3 weeks ago
Brownsboro Station Dental Care Louisville, United States Full timePosition Summary: · Practice Manager of Operations · New Office Opening in September · Why Heartland Dental? · Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supp ...
-
operations manager
2 weeks ago
2350-The Chemours Company FC, LLC Louisville, United StatesAs we create a colorful, capable and cleaner world through chemistry, we invite you tojoin our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. · HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WOR ...
-
Operations Manager
2 weeks ago
Chemours Louisville, United StatesAs we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. · **HELP SHAPE THE FUTURE OF CHEMISTRY AND THE ...
-
Operations Manager
5 days ago
SENTA Partners Louisville, United States· The Practice Manager is responsible for the day-to-date operations of the allergy clinic, ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and believes in the company's purpose and mission, as demonstrated by th ...
-
Operations Manager
5 days ago
Sonepar Louisville, United StatesYour career grows here. · Richards Electric is a brand of the Springfield Electric operating company owned by Sonepar and is a leader in electrical distribution. We continue to grow our brands throughout the Midwest, including locations in Kentucky, Illinois, Indiana, Iowa, Ohi ...
-
Operations Manager
1 week ago
2350-The Chemours Company FC, LLC Louisville, United StatesAs we create a colorful, capable and cleaner world through chemistry, we invite you tojoin our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. · HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WOR ...
-
Operations Manager
2 weeks ago
Quantix Supply Chain Solutions Jeffersonville, United StatesJob Type · Full-time · Description · Job summary · The Operations Manager is responsible for assisting in the directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers. · Investigate customer complaints and re ...
-
Operations Manager
4 days ago
Dover Corporation Jeffersonville, United StatesDover Precision Components is hiring an Operations Manager for our Cook Compression brand, located at our Jeffersonville, Indiana ISO 9001 certified manufacturing facility. Be a part of a growing (organically and through acquisitions), and innovative company, developing new techn ...
-
Operations Manager
1 week ago
Dover Corporation Jeffersonville, United StatesLocation: Jeffersonville, IN, US, 47130 #job- { display: inline; } Work Arrangement: Onsite Dover Precision Components is hiring an Operations Manager for our Cook Compression brand, located at our Jeffersonville, Indiana Operations Manager, Operations, Manager, Continuous Improv ...
-
Radiant Enterprises Louisville, United StatesSpielfeld Digital Hub is a hub for innovation located in Berlin Kreuzberg. With over 3,000 square meters of space, we operate three event spaces, multiple meeting rooms, and a co-working area for startups, corporates, and the teams of our founders Roland Berger & Visa. · Every ye ...
-
Rehab Operations Manager
4 weeks ago
Baptist Health Louisville, United StatesJob Description: · Baptist Health Medical Group is looking for a Rehab Operations Manager to join their Episodic Care Team. Preferred location is Louisville, KY, but we are willing to consider other locations within the state or Southern IN. · The Operations Manager is responsibl ...
-
Operations Service Manager
1 day ago
Burlington Coat Factory Louisville, United StatesManages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provides guidance to the Customer Service Supervi Service Manager, Operations, ...
-
Practice Manager of Operations
2 weeks ago
Heartland Dental Louisville, United StatesJob Details · Req ID: 91391 Supported Practice: Brownsboro Station Dental Care Category: Practice Manager of Operations Location: 9903 Brownsboro Rd, Louisville, KY 40241 Years of Experience: No Experience Required (open to experience or new grad) · Position Summary · Practice ...
Assistant Brokerage Operations Manager - Louisville, United States - Mercer Transportation
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionSalary: Based on ExperienceHeadquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom, and experience.
As the Assistant Brokerage Operations Manger, you will provide leadership in guiding Brokerage Operations toward excellence in internal and external customer service while maximizing profit for Mercer's contractors, agents and the company itself by working with a motivated dedicated work force.
Essential Job Functions:
Essential Skills and Experience:
Essential Physical Requirements and Work Environment:
Supervision of Others:
Compensation and Benefits:
Mercer offers competitive salaries and comprehensive benefits programs provided to all eligible employees; paid vacation, holidays and sick leave, medical/life/long-term disability insurance, and 401K Plan; and voluntary optional dental/vision/short-term disability insurance.
May be subject to the following screening requirements: Motor Vehicle, Drug Screen, and Criminal Background Check
Equal Employment Opportunity:
We are an Equal Opportunity/Affirmative Action Employer. We are dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, national origin, age, sexual orientation, genetic information, or mental and/or physical disability.