District Service Manager - Pacoima, United States - ImageFIRST Healthcare Laundry Specialists

ImageFIRST Healthcare Laundry Specialists

Verified Company

Pacoima, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market.

Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management.

As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service

Responsibilities & Qualifications:
Due to a recent promotion, we are seeking a
District
Service Manager to join our healthcare services team in
San Fernando/ Pacoima, CA

1st shift:
Monday-Friday days

Pay:
$85K-$90K+ quarterly bonus based on KPI's

Car Allowance:
$500.00/month and Fuel Card**The primary focus of this position is to manage, direct, and develop customer relations and service management in a Route Sales environment. The District Service Manager will oversee 4-6 routes and manage the growth opportunities within these routes.

RESPONSIBILITIES:

Hire, train, develop and coach Route Drivers and other Service team members
Daily execution of service routes and customer interactions

Route Logistics

Routing of Accounts
Daily merchandise control of all clean and soiled products
Daily coaching, training and monitoring of route performance through check in process
Manage daily account functions: (audits, scrub counts, route reconciliations, truck maintenance logs, linen reconciliation etc.)
Accuracy and timeliness of daily invoices
Manage all daily productivity and performance expectations
Execute business plan for renewing, expanding and developing route business
Ensure 100% completion of quarterly customer contacts and audits
Other duties as assigned

MINIMUM QUALIFICATIONS:

High school diploma or equivalent
Clean driving record

PREFERRED QUALIFICATIONS:

Bachelor's degree or equivalent managerial experience
4 years' of route management experience
Ability to manage and maintain a recurring revenue stream
Excellent customer service skills
Effective written and verbal communication skills

Company Values & Benefits:

Required Competencies:

Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do

Benefits:

Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Great company culture
Collaborative team environment

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.

We are fueled by the talent, passion, and diversity of our associates.

INDIF
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