Community Coordinator - Manhattan, United States - NYC Careers
Description
Community Coordinator:
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Community Coordinator:
- Agency: NYC HOUSING AUTHORITY
- Posted on: 04/18/2024
- Job type: Fulltime
MANHATTAN
- Title Classification: No exam required
Resident Relocation Svcs Dept
- Salary range: $59, $75,000.00Resident Relocation Services Department (RRSD) assists residents impacted by work tied to the federal agreement and other large scale emergency circumstances with relocating temporarily. The department ensures residents have access to all resources necessary to transition to and from their apartment while work is performed.
Reporting to the Director Resident Relocation Services Department, the Community Coordinator will assess and ensure a smooth transition of residents to their temporary housing location, and subsequently connect them to [any] needed services they may require.
- As part of a centrally located team, assess services gaps to identify providers.
- Perform service coordination, connecting residents to relevant service providers.
- Provide technical assistance and support to property management for any tenancy actions that require intervention.
- Perform regular resident outreach to connect residents to relevant social services. Establish local referral and recruitment infrastructure utilizing NYCHA's web-based and other referral tools.
- Collaborate with Strategic Manager and/or other team of Coordinators to ensure appropriate service delivery and feedback loops for referred residents.
- Collaborate with Strategic Manager to ensure appropriate provider training.
- Assist the Contract Manager in the registration of contracts.
- Prepare Service Procurement Requests for Purchase Orders.
- Work continuously on Encumbrance report to ensure jobs billed are processed and paid.
- Set defined annual performance targets and codify best practices in servicing residents.
- Represent NYCHA at external resident, community, and citywide events.
- Perform other related duties incidental to the work listed above (including working some nights and weekends as necessary).
- NYCHA residents are encouraged to apply.
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Access, Excel, and Word.
Bilingual preferred.- Public Service Loan Forgiveness Residency RequirementNYCHA has no residency requirements.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3.\tKnowledge of virtual programs e.g., Zoom, Microsoft Teams and others.
4.\tExcellent verbal and written communication skills.
5.\tAbility to work collaboratively with cross-functional teams.
6.\tExperience in MS Office
- Access, Excel, and Word.
Bilingual preferred.- Public Service Loan Forgiveness Residency RequirementNYCHA has no residency requirements.- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID632428
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Community Coordinator
Posted until
- Experience level: Experienced (nonmanager)
1
Work location
Resident Relocation Svcs
- Category: Policy, Research & Analysis
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