Front Desk Concierge, Fri - Glenview, United States - Chestnut Square at the Glen

Description

Named a Top Workplace by the Chicago Tribune, Bethany Methodist Corporation is proud to be the non-profit owner and operator of Chestnut Square at The Glen located in Glenview, IL.

Chestnut Square at the Glen is an independent living community for adults 62+ who choose a secure retirement lifestyle that is active, stimulating and fulfilling.

Job Summary:

The primary purpose of this Concierge position is to effectively communicate with all residents, guests and general public; assure that needs are appropriately addressed or directed to the proper party.

Duties:

• Welcomes all guests and visitors by greeting them;
• Answer all incoming phone calls and route them to the appropriate party.
• Enter meal credits into the dinner tracking spreadsheet upon resident request and for all residents out of the building for an extended period of time.
• Perform billing functions as assigned new residents, ancillary charges, cash receipts, dinner tracking reconciliation and month end billing.
• Fully complete incident reports for all significant incidents related to residents and distribute copies.
• Receive and distribute incoming mail, packages, faxes and other miscellaneous deliveries.
• Ensure work orders are completed accurately.
• Receive reservation requests from residents. Enter reservations onto the master event reservation form and complete resident reservation charge slips.
• Enter transportation requests into the transportation schedule. Arrange taxi or uber service when appropriate.
• Set up and periodically check the continental breakfast in the Country Cafe as needed.
• Keep office machinery filled with paper and supplies at all times;
• Maintains security by following procedures; monitoring log book and ensuring visitors sign in and out.
• Conduct resident wellbeing checks as needed.
• Monitor resident lifeline and emergency response system.
• Performs other duties as assigned.

Skills/Qualifications:

Excellent verbal communication skills, ability to effectively present information to and respond to questions from senior adults, management, and the general public.

Must have excellent problem-solving and organizational skills.

We believe our team members are our greatest resource - we offer competitive pay and a great opportunity for you to grow professionally.

Employees at Chestnut Square also enjoy:

• Free lunch
• Monthly employee appreciation days
• Employee of the quarter
• Several holiday events throughout the year

Submit resume to:

Chestnut Square at the Glen


Attn:
Human Resources

2601 Chestnut Ave

Glenview, IL 60026


EOE

Job Type:
Part-time


Pay:
From $18.00 per hour


Benefits:

• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Night shift

Experience:

Customer Service: 1 year (preferred)

• Receptionist: 1 year (preferred)

Work Location:
In person