Hotel Front Desk Attendant - Glen Mills, United States - Residence Inn Philadelphia/ Glen Mills

Residence Inn Philadelphia/ Glen Mills

Verified Company

Glen Mills, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Field customer complaints when necessary
Work with the housekeeping staff to ensure rooms are ready for new guests
Bookkeeping: keep accurate records of all hotel guest account information
Greet, checkin, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Qualifications:

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Working knowledge of Microsoft Office and reservation management systems
Wellversed in taking telephone calls and handling stressful situations
High school graduate, GED recipient, or equivalent
1+ year of hotel industry experience or related job preferred

About Company

Set a pace that suits you at Residence Inn Philadelphia Glen Mills/Concordville, an extended-stay hotel located near Philadelphia in Glen Mills, PA.

Whether you're with us for a few days, a few weeks, or a few months, we know your daily routine matters.

Find our hotel easily accessible from I-95 and conveniently located near downtown Philadelphia, Philadelphia International Airport, West Chester, and Wilmington, DE.