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Server

    Server - Noblesville, United States - Matteo's Ristorante Italiano

    Matteo's Ristorante Italiano
    Matteo's Ristorante Italiano Noblesville, United States

    3 weeks ago

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    Description
    Job Summary

    We are seeking a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

    Duties and Responsibilities
    • Oversee all front and back of the house restaurant operations
    • Ensure customer satisfaction through promoting excellent service
    • Respond to customer complaints tactfully and professionally
    • Maintain quality control for all food served
    • Analyze staff evaluations and feedback to improve the customer's experience
    • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
    • Oversee health code compliance and sanitation standards
    • Look for ways to cut waste and decrease operational costs
    • Generate weekly, monthly, and annual reports
    • Train new employees and provide ongoing training for all staff
    • Attend quarterly P&L meetings
    Skills & Requirements
    Requirements and Qualifications
    • High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred
    • Significant work experience in the hospitality industry and in management
    • Front and back of house experience is a plus
    • Strong working knowledge of food and beverage service
    • Ability to use restaurant management software
    • Strong leadership skills
    • Decisive and critical thinker
    Qualifications

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