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Global NPI Quality Engineering Coordinator - Greensboro, United States - The Boldt Company
Description
HERITAGE GREENS:
For more than a quarter century, Heritage Greens has been the Triad's premier community, offering elegant living and a responsive staff.
Our community is close to the Piedmont Triad International Airport, shopping, banks, churches, libraries, and an easy drive to other Triad cities including High Point and Winston-Salem.
For over 25 years, Kisco Senior Living has specialized in developing and managing full service rental senior living communities that provide an enriched lifestyle.
We are looking for individuals that will support our mission for growth and uphold our strong principles, values and beliefs by, embodying collaboration, compassion and an eagerness to learn and develop.
__KISCO SENIOR LIVING CREATES COMMUNITIES WHERE WE SHARE PASSIONS, LIVE IN BALANCE AND LEAVE A LEGACY.
__
POSITION SUMMARY:
At Heritage Greens, the Sales Director is responsible for the entire sales process that reinforces the community's brand reputation, increases awareness of the community's services and programs, develops prospective residents and achieves maximum revenue goals.
Manages successful transitions from where the sales process ends and the move-in and welcome process begins, to ensure a smooth and welcoming resident experience.
ESSENTIAL JOB FUNCTIONS:
Connect with prospective customers and contacts on a regular basis, effectively using a variety of communication methods that provide value to the customer, to promote continued interest in moving into the community.
Manage the sales process by maintaining a viable wait list, gathering and keeping accurate records of prospective residents' needs and preferences, and educating them about how the community's services and programs would benefit them, and converting leads to move-ins.
Manage and improve resident and family satisfaction and loyalty using a variety of listening and learning methods, process improvement, and the anticipation of and responsiveness to needs and concerns.
Organize strategic and exciting outreach events to promote the community, generate interest and attract new residents for the community.
Coordinate with Dining, Wellness, and other team members to organize and implement successful marketing events and work closely with the Home Office on advertising.
Conduct Business Development with local community professional organizations, realtors, doctors, medical centers, community groups, and more, in order to spread the Kisco story and generate new revenue.
Deliver presentations to community groups to educate constituents about senior living options with Kisco in order to generate interest and referrals for the community.
Perform market analysis and develop an effective sales strategy based on an understanding of the competition.
Manage the sales process by maintaining a viable waitlist, gathering and keeping accurate records of prospective residents' needs and preferences, and educating them about how the community's services and programs would benefit them, and converting leads to move-ins.
Develop a vibrant sales culture, in which associates contribute to a successful sales process by recognizing their importance at all times in promoting the community and attracting new residents.
Manage apartment inventory effectively to include accurately forecasting move-ins and move-outs.
Develop and manage the Sales budget to operational guidelines.
Perform other related duties as required.
QUALIFICATIONS AND SKILLS:
Bachelor's Degree
3 to 5 years' sales experience with excellent closing results
Experience with proven sales techniques
Previous experience working with seniors' a plus
Ability to build effective teams, and have the courage to lean into difficult issues
Strong communication skills with the ability to relate well to others and to connect and build relationships
Excellent closing abilities with the ability to identify and use a variety of closing methods to advance the sale and remain aligned with the customer
WHAT WE OFFER:
Rich Benefit Package including:
Competitive pay
401k Retirement plan
Top Benefits
Paid Time Off
Employee Awards and Recognition
Excellent growth and advancement opportunities
WE ARE LOOKING FOR GENUINE, MOTIVATED, AND CARING PEOPLE TO JOIN OUR KISCO TEAM.
__
APPLY TODAY TO START YOUR CAREER AT KISCO
__
*KISCO SENIOR LIVING IS AN EQUAL OPPORTUNITY EMPLOYER
Required Skills Required Experience
Qualifications:
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BS Degree or equivalent from four year college or technical school and two years related experience; or equivalent combination of education and experience.
2)The position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization.
The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
RR DONNELLEY GLOBAL TURNKEY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER M/F/D/V
## What you get to do: