-
Technical Support Analyst
3 days ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and s ...
-
Technical Support Analyst
1 day ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and s ...
-
Support Analyst
1 week ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of the Payment Operations Team, this role is critical for ensuring high-quality processing related to check payments for healthcare clients nationwide. In this role, you will be responsible for working daily check and correspondence exceptions, iden ...
-
Trading Partner Support Analyst
1 week ago
Waystar Duluth, United StatesABOUT THIS POSITION · The Trading Partner Support Analyst is responsible for researching and contacting our Trading Partners on the behalf of our clients to assist in the resolution of cases. This role will provide resolution to customer inquiries regarding rejections by researc ...
-
Trading Partner Support Analyst
2 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITIONThe Trading Partner Support Analyst is responsible for researching and contacting our Trading Partners on the behalf of our clients to assist in the resolution of cases. This role will provide resolution to customer inquiries regarding rejections by researching ...
-
Technical Support Analyst
3 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and ...
-
Technical Support Analyst
4 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and s ...
-
Technical Support Analyst
3 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and s ...
-
GEHC - Sales Support Analyst - Specialist I
5 hours ago
Axelon Duluth, United StatesCommercial Services Analyst · 12+ Month Contract - Possible Temp To Perm · Work shift (days/hours): standard business hours 8am-5pm · Remote - prefers someone local to Atlanta, GA · Pay: 26.42/hr, *** · There is flexibility for some in office days/meetings. Mostly the job is full ...
-
Trading Partner Support Analyst
2 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · The Trading Partner Support Analyst is responsible for researching and contacting our Trading Partners on the behalf of our clients to assist in the resolution of cases. This role will provide resolution to customer inquiries regarding rejections by researc ...
-
Technical User Support Analyst
3 weeks ago
Integrated Resources Duluth, United StatesDescription : · JOB DESCRIPTION · Responsibilities may include the following and other duties may be assigned. Resolves technical problems that originate by telephone in a call center/help desk environment. Uses expertise in customer service and technical knowledge Producted from ...
-
Financial Analyst
3 days ago
National DCP, LLC Duluth, United StatesJoin the NDCP Team and Make a Difference · Unlock Your True Potential · Job Title: Financial Analyst · Location: Duluth, GA · Compensation: Competitive salary with bonus potential. Paid weekly. · Schedule: Monday - Friday · Benefits: · health, vision, dental, prescription drug ...
-
Compensation Analyst-
2 weeks ago
Asbury Automotive Group Duluth, United StatesCompensation Analyst- (DSC) · 2905 Premiere Pkwy suite 300, Duluth, GA 30097, USA Req #2340 Friday, April 12, 2024 About Asbury · Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are r ...
-
Technical Analyst
2 weeks ago
Nichiha USA, Inc. Duluth, United StatesJob Description · Job Description · Position: · Technical AnalystDepartment: · Technical Services – Architecture & EngineeringLocation: · Johns Creek, GA (Hybrid)Reports to: · Technical Services ManagerPosition Summary: · The Technical Analyst will conduct detailed technic ...
-
Accounts Payable Analyst
1 week ago
Asbury Automotive Group Duluth, United StatesAccounts Payable Analyst · 2905 Premiere Pkwy suite 300, Duluth, GA 30097, USA Req #2629 Saturday, April 27, 2024 About Asbury · Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are r ...
-
Internet Compliance Analyst
6 days ago
Primerica Duluth, United States Full timeJoin Our Team · In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primer ...
-
Senior Financial Analyst
2 weeks ago
IntePros Duluth, United StatesCompensation Range: · 100, ,000 · Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. ...
-
Senior Software Testing Analyst
2 weeks ago
Primerica Duluth, United States Full timeJoin Our Team · In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primer ...
-
Leasing Syndications Support Specialist
3 weeks ago
Bank of America Duluth, United States Full timeDescription · : Incumbent is responsible for supporting the Syndications team within Global Leasing to include: · Preparing Confidential Information Memorandums on syndicated transactions and facilitating the gathering of critical deal information and launching on Syndtrak. · Ev ...
-
Registered Behavior Technician
4 days ago
Apollo Behavior Duluth, United States:Registered Behavior Technician (RBT) / ABA Therapist / Behavior Therapist · ***$500 Bonus for Certified RBTs*** · ***Guaranteed compensation and paid training/credentialing AND renewals to become RBT CERTIFIED*** · ***Consistent schedule, working in our center during normal busi ...
Technical Support Analyst - Duluth, MN, United States - Waystar
Description
ABOUT THIS POSITION
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction.
We need driven people with a passion for support and service to guide our clients to become more efficient and successful – day in and day out.
WHAT YOU'LL DO
Provide exceptional support to our clients with meaningful and thoughtful communication – via phone (inbound and outbound calls), online support requests, and live chat
Be a problem-solver that seeks to understand the heart of each client's issue. You are technically savvy and a thorough troubleshooter
Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction
WHAT YOU'LL NEED
Honesty and integrity – always doing the right thing for our clients
Passion for service and a dedication to client satisfaction
A curious nature that seeks to understand the root of the issue
Focused on delivering on our promises
Willing to do whatever it takes to always bring our best work
Unafraid to move with speed and efficiency to make things happen
A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
Bonus Points
(highly valued, but not required):
Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
Prior use of Salesforce or another customer relationship management software
Bachelor's Degree
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities.
Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
We are deeply committed to living out our organizational values:honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black BookTM surveys since 2012.
WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion.
Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
