- Ensure that plan members meet plan eligibility requirements
- Act as primary point of contact for plan members
- Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives
- Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software (CRM) in a timely manner
- Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly
- Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience
- Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics
- Research and identify available financial assistance programs for specialty drugs that are prescribed for active members
- Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner
- Minimum 1+ years customer service experience, healthcare reimbursement and pharmaceutical experience
- Excellent written and oral communication skills
- Ability to multi-task and handle consistent workflow
- Pharmacy Technicians encouraged to apply
- Insurance verification experience preferred
-
Care Coordinator
2 weeks ago
CB Partners, LLC Overland Park, United StatesCB Partners is working with one of our best clients to help fill their Care Coordinator position in Overland Park, KS. Our client offers an excellent working environment that is 100 percent onsite. The ideal candidate will have a background within healthcare or pharmaceutical set ...
-
Patient Care Coordinator
1 week ago
Healthcare Revenue Group LLC Overland Park, United StatesPatient Care Coordinator (PCC) Manager Come join our team of passionate, growth-minded and innovative professionals successfully impacting the lives of those with hearing loss in the dynamic hearing healthcare industryOverall responsibilities of the role:This is an on-site, in cl ...
-
Residential Care Coordinator
2 days ago
Freedom House Ministries Inc Overland Park, United StatesJob Description · Job Description · Residential Care Staff · Position Summary · = · The House of Hope Kansas City (HOHKC) Residential Care Staff reports to the Residential Care Manager. This position requires a responsible individual with leadership qualities. They should exce ...
-
HSS Clinical Care Coordinator
2 days ago
UnitedHealth Group Overland Park, United StatesAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...
-
Customer Care Coordinator
1 week ago
International Flavors & Fragrances New Century, United StatesSales Support Representative - New Century, KS The Nourish division of International Flavors & Fragrances is looking for a dynamic individual to join our Sales Support Team. The successful candidate will work in a team of sales service professionals Care Coordinator, Customer Car ...
-
Care Coordinator LPN
3 weeks ago
AdventHealth Shawnee Mission Shawnee, United StatesJob Description · Care Coordinator LPN – AdventHealth Shawnee Mission · All the benefits and perks you need for you and your family: · Vision, Medical & Dental Benefits from Day One · Student Loan Repayment Program · Received Magnet recognition from the American Nurses Credential ...
-
Customer Care Coordinator
2 weeks ago
International Flavors and Fragrances New Century, United StatesJob Description · Sales Support Representative - New Century, KS · The Nourish division of International Flavors & Fragrances is looking for a dynamic individual to join our Sales Support Team. The successful candidate will work in a team of sales service professionals providing ...
-
Foster Care Services Coordinator
3 weeks ago
TFI Family Services, Inc. Overland Park, United States****Average hourly rate is $21.81(including wage, incentives, bonuses, overtime, shift differential, etc.)**** · ****This position has Hybrid capabilities for anyone residing in the Overland Park area**** · Do you like working with families and children? Then TFI Family Servic ...
-
care coordinator lpn
4 weeks ago
AdventHealth Shawnee Mission, KS , USA, United States**Care Coordinator LPN - AdventHealth Shawnee Mission** · **All the benefits and perks you need for you and your family:** · + Vision, Medical & Dental Benefits from Day One · + Student Loan Repayment Program · + Received Magnet recognition from the American Nurses Credentialing ...
-
Client Care Coordinator
2 weeks ago
Comfort Keepers Overland Park, United StatesJob Description · Job DescriptionMake more than a living · Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the ...
-
HCA MidAmerica Health Overland Park, United StatesHCA MidAmerica Health is seeking a Registered Nurse (RN) Clinical Coordinator, CCU - Coronary Care for a nursing job in Overland Park, Kansas. · Job Description & Requirements · Specialty: CCU - Coronary Care · Discipline: RN · Duration: Ongoing · Employment Type: Staff · Shift: ...
-
HCA MidAmerica Health Overland Park, United StatesHCA MidAmerica Health is seeking a Registered Nurse (RN) Clinical Coordinator, ICU - Intensive Care Unit for a nursing job in Overland Park, Kansas. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Duration: Ongoing · Employment Type: Sta ...
-
HCA MidAmerica Health Overland Park, KS, United StatesHCA MidAmerica Health is seeking a Registered Nurse (RN) Clinical Coordinator, PCU - Progressive Care Unit for a nursing job in Overland Park, Kansas. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Duration: Ongoing · Employment Type: ...
-
HCA MidAmerica Health Overland Park, United StatesHCA MidAmerica Health is seeking a Registered Nurse (RN) Clinical Coordinator, ICU - Intensive Care Unit for a nursing job in Overland Park, Kansas. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Duration: Ongoing · Employment Type: Sta ...
-
HCA MidAmerica Health Overland Park, KS, United StatesHCA MidAmerica Health is seeking a Registered Nurse (RN) Clinical Coordinator, PCU - Progressive Care Unit for a nursing job in Overland Park, Kansas. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Duration: Ongoing · Employment Type: ...
-
HCA MidAmerica Health Overland Park, KS, United StatesHCA MidAmerica Health is seeking a Registered Nurse (RN) Clinical Coordinator, ICU - Intensive Care Unit for a nursing job in Overland Park, Kansas. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Duration: Ongoing · Employment Type: Sta ...
-
care coordinator lpn
4 weeks ago
Adventist Health System Shawnee Mission, KS , USA, United StatesCare Coordinator LPN - AdventHealth Shawnee Mission · All the benefits and perks you need for you and your family: · * Vision, Medical & Dental Benefits from Day One · * Student Loan Repayment Program · * Received Magnet recognition from the American Nurses Credentialing Center i ...
-
Care Coordinator LPN
3 weeks ago
AdventHealth Shawnee, United States**Care Coordinator LPN – AdventHealth Shawnee Mission****All the benefits and perks you need for you and your family:**+ Vision, Medical & Dental Benefits from Day One+ Student Loan Repayment Program+ Received Magnet recognition from the American Nurses Credentialing Center in Ja ...
-
Patient Care Coordinator
3 days ago
Positive Impact Dental Alliance Shawnee, United StatesAre you ready to join a workplace where the vibes are electric, the values are rock-solid, and every day feels like a celebration? Positive Impact Dental is looking for a superstar Patient Care Coordinator with dental office experience to join our smile crew in Shawnee, Kansas. · ...
-
CARE Coordinator
3 weeks ago
State of Kansas Shawnee, United StatesJob Posting Important Recruitment Information for this vacancy Job Posting closes: Open until Filled Required documents uploaded by: All required documents listed below must be attached to your application within 2 days of applying for your application to be considered complete. ...
Reimbursement Care Coordinator - Overland Park, United States - CBPartners
Description
Position Summary
The Care Coordinator (CC) is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. They will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug. From time to time, the CC will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members.
Responsibilities:
Preferred Requirements:
