Front Desk Receptionist - Gardiner, United States - J.M. Arbour Wealth Management

Description

Job Summary:

As our Receptionist, you will be the first point of contact for clients, guests, and callers in a dynamic shared space housing six businesses under the J.M.

Arbour umbrella. Your warm and professional demeanor will set the tone for a positive experience at J.M. Arbour and its affiliated enterprises.

You will play a pivotal role in maintaining the efficiency and organization of our shared office, ensuring that clients and colleagues from various businesses receive exceptional service while fostering a collaborative atmosphere.

Key Responsibilities:


Reception and Guest Services:

• Welcome guests and notify the appropriate staff of their arrival.
• Provide general hospitality for incoming guests (coats, refreshments, navigation).
• Answer phones, screens, and direct calls.
• Notify entities of scheduling changes with their own clients.
• Manage three conference rooms.

Event Support:

• Document RSVPs for JMA events.
• Make reminder calls to ensure successful event attendance.
• Prepare workshop or event packets as needed.
• Implement event playbook checklists as appropriate.

Clerical Duties:

• Sort and distribute incoming mail.
• Process outgoing mail, including letters and packages.
• Oversee and update conference room calendars.
• Send greeting cards on special occasions.
• Order flowers and gifts for various occasions.
• Scan documents.
• Other tasks as assigned by the supervisor.

Equipment, Supplies, and Facilities Management:

• Stock and maintain printer room supplies.
• Coordinate printer servicing as needed.
• Order office supplies, janitorial supplies, and hospitality items as needed.
• Organize and maintain the supply room.
• Keep the reception area tidy and report any needed repairs.
• Help to ensure a safe entryway into the building.
• Ensure cleanliness and organization of public areas, including the kitchen, meeting rooms, restrooms, and entryway.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or administrative role is preferred.
• Exceptional customer service skills with a welcoming and professional demeanor.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and a commitment to maintaining a neat and organized workspace.
• Ability to handle sensitive and confidential information with discretion.

Benefits:

• Competitive salary
• Generous PTO
• 10 paid holidays per year
• 401(k) plan
• A supportive and collaborative team environment

Directly reports to JMA Portfolio Administrator.

Office hours are 8:30 AM - 5:00 PM, Monday through Friday.


Pay:
$35, $40,000.00 per year


Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (required)

Work Location:
In person