Desktop Support Technician - Andover, United States - Pyramid
Description
Comfortability providing hands & feet support for Server and Network is a plus.- Experience supporting mobile data plans, mobile networks, and devices is a plus.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Network connection issues, track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents Company in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information.
Job Types:
Full-time, Contract, Temporary, Temp-to-hire
Pay:
$ $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 2 years (preferred)
- Windows: 1 year (preferred)
Work Location:
In person
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