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    Dispatcher - Detroit, United States - Cleveland-Cliffs Inc

    Cleveland-Cliffs Inc
    Cleveland-Cliffs Inc Detroit, United States

    3 weeks ago

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    Description

    Ferrous Processing and Trading (FPT) is one of North Americas premier processors, buyers, sellers, and recyclers of scrap metals of all kinds and is a key supplier to the metals industry of North America. FPT is a wholly owned business of Cleveland-Cliffs and has an immediate opportunity for a Dispatcher at the Detroit, MI location. The Dispatcher position will receive calls, dispatch personnel and vehicles, and provide pre-arrival instructions to callers.

    Summary of Responsibilities:

    + Take phone calls and dispatch trucks to a specific supplier or customer location.

    + Enter, update, and retrieve information from computer programs to perform duties as required.

    + Enter load information into the software program.

    + Set up trucks with appropriate boxes for the next day's run.

    + Arrange delivery appointments for outbound loads.

    + Direct truck traffic and communicate with the drivers regarding their unloading area and/or next destination.

    + Issue receipts and payments to customers.

    + Make sure drivers/brokers have appropriate documents to dump material at various locations.

    + Test, inspect and operate the radio, telephone, computer, and other equipment as needed.

    + Optimize equipment logistics and ensure scales are accurate.

    + Communicate and assist yard employees and weighmaster as necessary.

    + Prepare, review, and maintain reports, statistics, and records.

    + Misc. clerical duties, including answering phones, etc.

    Minimum Qualifications:

    + High School Diploma/GED.

    + Excellent mathematical skills required

    + Ability to perform multiple tasks simultaneously by effectively prioritizing and organizing assignments

    + Proficient in MS Office programs (Excel, Outlook, Word)

    + Excellent customer service required

    + Pre-Employment background

    Ferrous Processing and Trading is a subsidiary of Cleveland-Cliffs Inc., the largest flat-rolled steel company and the largest iron ore pellet producer in North America. Cleveland-Cliffs is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunities, health insurance, retirement plan, education assistance, paid time off, and more

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